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AAF Latinoamérica · 1 month ago

Service Technician Lead - Austin, TX

Austin, Texas Metropolitan Area

Full-time

Onsite

Mid, Senior Level

3+ years exp

AAF International is a global leader in clean air solutions, and they are seeking an experienced Air Filter Service Tech Lead to oversee service operations. This role combines leadership, technical expertise, and fieldwork, focusing on supervising service technicians, managing key accounts, and ensuring quality and safety standards are met.

Mechanical Or Industrial Engineering

Responsibilities

Supervise, train, and mentor service technicians on filter replacement

Conduct regular safety and performance meetings with service staff

Coordinate with the Service Coordinator for route management and scheduling

Coordinate Truck maintenance works to go in for service

Ensure company equipment (ladders, drills, safety gear, test instruments) is properly maintained

Conduct site surveys for new and existing customer facilities

Communicate with customers and sales teams regarding changes, issues, or recommendations

Make initial site contact and review work scope with customer representatives

Provide timely service reports, deficiency notes, and feedback to management

Install, replace, and inspect HVAC filters in air handling systems

Troubleshoot and diagnose filtration issues in the field

Maintain detailed service documentation, reports and AHU filter surveys

Perform other duties as assigned such as warehouse assistance and filter deliveries

Enforce OSHA, FDA, and company safety standards at all times

Perform field quality control checks and risk mitigation reviews

Coordinate with warehouse and inventory teams for materials and tools

Maintain clean work areas and dispose of materials properly after service completion

Travel is required as needed for out-of-town jobs, surveys, or training

Qualification

HVAC technical Certification3+ years commercial HVACOSHA 10AboveForklift driver experienceSurveyingSafety TrainingHand tools experienceValid driver’s licenseBasic math skillsCustomer communication

Required

HVAC technical Certification from accredited school

Experience with hand tools

OSHA 10 or above required

3+ years of experience in commercial HVAC

Surveying

Safety Training

High School diploma

Must have transportation to the branch

Must be able to climb ladders and work in heights

Able to lift 25+ pounds as needed

Experience working indoors and outdoors

Experience driving 16ft box trucks

Feel comfortable working with hand tools

Valid driver's license

Clean driving record

Must be able to pass a DOT Physical Examination

Basic math skill is needed to be able to figure percentages and to verify figures

Must be able to communicate w/ customers and co workers

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to work in a warehouse environment that is partially indoors and partially outdoors

Must be aware of people walking in front of oncoming forklift

Safety glasses are required at all times to protect against dust and particles

Closed toe shoes and long pants are required. Sleeveless shirts are prohibited in the warehouse and production areas

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to sit or stand for extended periods of time

Must be able to stand and reach with hands and arms

Must be able to climb ladders and stairs

Must be able to withstand both hot and cold atmosphere depending on weather conditions

Able to climb all types of ladders

Not be afraid of heights