Apply on Employer Site

AmeriCorps · 2 months ago

Senior Digital Skills Trainer

Buffalo, NY

Full-time

Onsite

Senior Level

AmeriCorps is an organization that blends volunteer efforts with identified organizational goals to serve communities. They are seeking a Senior Digital Skills Trainer to provide one-on-one technological support and small-group instruction in digital skills for community members. The role involves leading classes, assessing community needs, and collaborating with various stakeholders to promote and implement the Tech360 Program.

Government Administration

Growth Opportunities

Responsibilities

Lead Tech360 Program class participants in small group training

Provide one-on-one assistance to community members by: Answering technology-related questions, Providing referrals to services that may meet their device, Internet access, and/or digital skills training needs and/or Registering participants for the Tech360 Program’s digital skills classes

Plans Tech360 Basic and Intermediate digital skills class sessions

Assess the community’s particular needs and adjust learning pathways to match

Effectively implement Tech360 Program curricula to host sites’ clientele

Maintain communication among Mission: Ignite staff, site supervisor, and Tech360 Program clients

Collaborate with Mission: Ignite and site supervisor to promote the Tech360 Program

Provide Mission: Ignite with clear and concise documentation of all Tech360 Program sessions (Digital Navigation and Tech360 classes) held with clients

Collaborate with Mission: Ignite training team to assess, design, develop, and maintain training solutions and components

Consistently collect data and survey results from Tech360 class participants

Mentor Digital Navigators, Digital Skills Trainers, and volunteers involved in the Tech360 Program to share best practices in providing digital skills training and assistance