Buchanan Group (BGI) · 1 month ago
Support Administrator
Indianapolis, IN
Contract
Onsite
Entry Level
2+ years expBuchanan Group (BGI) is a growing company known for recognizing performance and contributions. They are seeking an experienced Support Administrator to provide high-quality administrative and customer service support across multiple locations, involving tasks such as database maintenance, order processing, and client interaction.
CommunitiesEvent ManagementFunerals
Responsibilities
Handle client inquiries efficiently, professionally, and with compassion—both in person and via phone
Work independently and collaboratively in a fast-paced, dynamic environment
Maintain accuracy and attention to detail across all administrative tasks
Utilize Microsoft Office and industry-specific software to manage data, orders, and documentation
Review, submit, and process orders promptly and accurately
Produce daily activity reports for each assigned location
Support accounts receivable functions, including communicating open balances to clients and sales staff
Assist with general office operations and tasks across multiple locations
Become proficient in industry-specific client and inventory databases
Provide consistent support to sales, operations, and internal teams as needed
Maintain reliable transportation for travel between locations
Qualification
Required
Minimum 2 years of office administration experience preferred; other relevant experience and education will be considered
Excellent working knowledge of Microsoft Office (Word, Outlook) and strong general computer aptitude
Strong time-management and organizational skills with the ability to prioritize and meet deadlines
Ability to work effectively in both independent and team settings
High level of professionalism, integrity, and work ethic
Strong attention to detail and accuracy
Confident problem-solving and critical-thinking abilities
High school diploma or equivalent required
Reliable transportation is required, as this role involves travel throughout the greater Indianapolis area
Preferred
Prior experience with contract management software is a plus
Benefits
Health Insurance – Medical, Dental & Vision
Disability Insurance
Life Insurance
Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
Paid Time Off (PTO)
401(k) Matching
Employee Discounts
Tuition Reimbursement
Wellness Reimbursement Program
Company
Buchanan Group (BGI)
Buchanan Group's corporate headquarters is located on the near east side of downtown Indianapolis.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bruce Buchanan
Owner / CEO
Company data provided by crunchbase