Newstel Worldwide · 4 months ago
Dutch-Speaking Customer Service Agent (Remote – Philippines Only)
United States
Full-time
Remote
New Grad, Entry LevelNewstel Worldwide is a company focused on delivering customer service with a local touch. They are seeking a Dutch-speaking Customer Service Agent to support a high-profile global client, helping customers through various communication channels and resolving queries efficiently.
Customer ServiceFacilities Support ServicesOutsourcing
Responsibilities
Helping customers across phone, email, live chat, and social media
Resolving queries with speed, care, and consistency
Supporting back-office operations (order updates, supplier coordination, admin)
Collaborating with team members via Slack and shared platforms
Contributing to quality, compliance, and performance goals
Qualification
Required
Fluency in Dutch and English, both spoken and written
A clear communicator with a calm, customer-first mindset
Tech-confident and ready to learn
Own PC/Laptop (Minimum of Core i3 Latest Gen and 8GB RAM)
Stable Internet and back up connection
Based in the Philippines
Preferred
Previous experience in customer service or contact centres
Zendesk experience
Company
Newstel Worldwide
Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service solutions.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase