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UCLA Health · 1 month ago

Clinical Quality Analyst (Bakersfield, CA)

Los Angeles, CA

Full-time

Onsite

Mid Level

$71K/yr - $145K/yr

UCLA Health is seeking a full-time Clinical Quality Analyst to conduct fidelity reviews for ACT/FACT teams across California as part of the Public Mental Health Partnership. The role involves extensive travel to public mental health clinics, conducting interviews and data analysis to ensure fidelity to ACT/FACT requirements, and providing coaching to enhance service delivery.

Hospital & Health Care

Responsibilities

Maintain impeccable datasets and documents, ensuring data security and privacy

Analyze collected, complex data and translate into ratings for fidelity scale, and write audience-appropriate, narratives and reports on key findings to share with multiple stakeholders

Based on fidelity review, provide coaching and support to ACT/FACT teams to enhance service delivery

Coordinate cross-functionally with leadership, other CQAs, and other core staff, to flexibly respond to changing needs to complete timely fidelity reviews and reporting, and oversee the full cycle of the QA process for their assigned ACT/FACT sites

Assist training team in developing curriculum, and deliver training both in-person and virtually

Extensive travel to clinic sites for onsite fidelity review, to local sites and, at times, to other parts of California

Qualification

Mental health degreeCommunity-based team experienceData analysisMS Office proficiencyProgram evaluation experienceTraining expertiseEvidence-based models knowledgeAutonomous work abilityStakeholder engagementTransportation accessCollaborative workspace familiarityInterpersonal skills

Required

Bachelor's degree in a mental/behavioral health-related field or an equivalent combination of education and experience

Direct experience working in, and/or leading, community-based, multidisciplinary, mental and/or behavioral health teams

Proficiency with MS Office software, including Word and Excel

Experience communicating complex information to people with varying levels of education/training and different learning styles

Demonstrates strong interpersonal style that facilitates stakeholder engagement, and is person-centered, strength-based, and recovery-oriented

Ability to analyze and synthesize large amounts of data and prepare clear reporting and recommendations for clinic sites throughout California

Experience leading or participating in program evaluations, fidelity reviews, quality assurance, quality improvement, and/or data-driven quality monitoring processes in clinical settings

Ability to work both collaboratively and autonomously

Must have access to reliable transportation for travel to service delivery sites throughout within county, to neighboring counties, and/or California at large

Preferred

Advanced degree in a mental/behavioral health related field i.e. MSW, PhD, MA, PsyD, PhD or EdD

Demonstrated thorough knowledge of evidence-based clinical models for serving individuals with severe mental illness such as Full Service Partnership (FSP), Assertive Community Treatment (ACT), Forensic Assertive Community Treatment (FACT), Housing First, Critical Time Intervention (CTI), Intensive Case Management (ICM), and/or similar programs

Knowledge of the mental health issues impacting individuals experiencing severe mental illness, homelessness, and/or co-occurring disorders

Experience providing clinical support, including training/consultation, for staff at remote sites who are dealing with challenging cases and caseloads

Training expertise focused on the complex issues faced by community-based, multidisciplinary, mental and/or behavioral health teams and their clients

Familiarity with collaborative workspaces, such as Google Drive, Box, and/or SharePoint

Company

UCLA Health

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For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.

Founded in 1955