Naturals2Go · 3 months ago
Account Manager (ROC) -Hermitage PA
Hermitage, Pennsylvania, United States
Full-time
Hybrid
Mid Level
$20/hr - $22/hrNaturals2Go is a company specializing in vending machines, micro markets, and office coffee services. As an Account Manager, you will ensure customer satisfaction through high-quality service and support, manage customer accounts, and maintain inventory levels.
Food DeliveryHealth CareSnack Food
Responsibilities
Service vending machines, micro markets, and office coffee services at customer locations by restocking products, ensuring cleanliness, and performing routine maintenance as needed
Build and maintain strong relationships with customers, addressing their inquiries, requests, and concerns in a professional and timely manner
Manage inventory levels and replenish stock as necessary to meet customer demand and ensure product availability
Track and record inventory usage, sales, and spoilage accurately using company systems or software
Perform regular audits of vending machines to ensure proper functioning and troubleshoot any issues that arise
Remove and dispose of spoiled or expired products according to company procedures and regulations
Collaborate with the operations team to coordinate machine installations, relocations, and removals as needed
Provide training and support to customers on how to use vending machines and troubleshoot basic issues
Proactively identify opportunities to upsell products or services to customers based on their needs and preferences
Maintain a clean and organized work environment, including company vehicles and equipment
Adhere to all safety and sanitation guidelines, including wearing appropriate personal protective equipment (PPE) and following proper lifting techniques
Complete administrative tasks such as recording transactions, preparing reports, and submitting paperwork accurately and on time
Qualification
Required
Previous experience in customer service, sales, or a related field preferred
Strong communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with customers
Excellent problem-solving abilities and attention to detail
Ability to work independently with minimal supervision as well as part of a team
Flexibility to work evenings, weekends, or holidays as needed
Valid driver's license and clean driving record required
Ability to lift and move heavy objects (up to 50 lbs) and perform physical tasks associated with stocking vending machines
Benefits
Health
Vision
Dental
401K
Company
Naturals2Go
Naturals2Go is a healthy vending company that provides healthy snacks for vending machines.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase