Customer Service Rep.-Call Center jobs in United States
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Ecco Group USA ยท 2 months ago

Customer Service Rep.-Call Center

positionSanford, Florida, United States
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$14/hr - $14/hr

Ecco Group USA is currently looking to bring on a customer service rep for their Champion Home program. The role involves answering inbound calls to assist potential home buyers and some outbound calling to follow up on customer inquiries while providing exceptional customer service.

Management Consulting

Responsibilities

Answering inbound calls to assist potential home buyers
Some outbound calling to follow-up on the status of a customers inquiry
Utilizing multiple screens while talking to customers
Must be VERY dependable

Qualification

Customer serviceProfessional communicationGrammarListening skillsMulti-tasking

Required

Must be conversational as this role is not 'scripted'
Must have the ability to easily navigate between multiple screens while providing exceptional customer service
Agents will need to have good grammar and professional communication skills
Good listening skills
Must be able to work onsite in our Sanford FL office (this is not a remote position)

Benefits

Weekly pay via direct deposit

Company

Ecco Group USA

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Ecco Group USA helps to maximize revenue, control costs, exceed expectations by offering best in class customer support, simple.
dateFounded in 2007
location
Deerfield Beach, Florida, USA
people-size5001-10000 employees
web-link
https://www.eccogroupusa.com/

Funding

Current Stage
Late Stage

Leadership Team

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Tyson Chavarie
Co-Founder / CTO
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Company data provided by crunchbase