Public Service Credit Union, Michigan · 1 month ago
Floating Assistant Branch Manager
Public Service Credit Union is dedicated to empowering its team and the communities they serve. They are seeking a Floating Assistant Branch Manager to provide leadership and operational support across their branch network, manage the Floating Relationship Specialists, and ensure seamless branch operations.
CreditFinancial ServicesProfessional Services
Responsibilities
Provide day-to-day leadership, performance management, and development for the Floating Relationship Specialist team
Manage scheduling and assignments for floaters to ensure optimal branch coverage and efficiency
Conduct regular coaching, feedback sessions, and performance evaluations for floating staff
Serve as acting Branch Manager or Assistant Branch Manager during leadership absences
Support branches during peak volumes, staffing shortages, or special initiatives
Reinforce compliance with credit union policies, procedures, and regulatory requirements (including the Bank Secrecy Act)
Identify process gaps and partner with leadership to standardize operations
Support the implementation of the “Floater Ready Branch Certification” program
Assist the Vice President of Branch Experience in branch-related initiatives and projects
Act as a liaison between branches and leadership to gather feedback and recommend improvements
Participate in cross-functional teams to enhance innovation and member experience
Advocate for floater staff, ensuring their voices are heard in organizational decisions
Qualification
Required
Associate degree in business or related field
3+ years of financial institution experience
Valid Michigan Driver's License and satisfactory driving record
Strong knowledge of credit union products, services, and industry regulations
Proven success in sales leadership and relationship management
Excellent communication, problem-solving, and decision-making skills
Demonstrates personal financial responsibility, integrity, and high work ethics
Proficiency in job-related software
Proficiency in computer usage, including Office 365, SharePoint, Teams, Word, Excel, and Outlook
Ability to lead, develop, and motivate as well as foster team dynamics
Satisfactory attendance/punctuality record, maintain a flexible schedule
Ability to adapt quickly to changing environments and thrive in high-demand situations
Preferred
1+ year experience in a leadership role preferred
Benefits
Competitive wages
Career Growth / Robust Training Program
Work Life Balance
Top quality health insurance (Full Time)
Paid Time Off (accrued and available for use immediately)
Paid Holidays
Banking Hours
Tuition Reimbursement
401(K) Plan
Dental & Vision Insurance (Full Time)
Short & Long-Term Disability (Full Time)
Life Insurance (Full Time)
Company
Public Service Credit Union, Michigan
Public Service Credit Union is a community credit union with 11 locations in the Metro Detroit Area.
Funding
Current Stage
Growth StageTotal Funding
$4.96MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $4.96M
Recent News
Company data provided by crunchbase