Kubermatic · 2 months ago
Senior Cloud Native Consultant (Full-Time) (f,m,d)
United States
Full-time
Remote
Mid, Senior Level
3+ years expKubermatic is a technology start-up focused on simplifying Kubernetes and cloud native operations for businesses. The Senior Cloud Native Consultant will act as a technical bridge between the platform and users, ensuring successful onboarding, implementation, and ongoing support while leveraging deep technical knowledge and strong communication skills.
EnterpriseSaaSSoftware
Responsibilities
Onboard and guide new customers through the initial deployment, integration, and configuration of our Kubernetes platform
Act as a technical advisor, helping customers optimize usage and implement best practices across their cloud-native environments
Troubleshoot complex issues related to Kubernetes, container orchestration, networking, and platform configuration
Deliver technical training sessions, workshops, and demos to empower users across varying levels of expertise
Proactively monitor customer success, usage metrics, and health indicators to identify potential roadblocks or improvement areas
Gather and communicate customer feedback to internal product and engineering teams to shape the roadmap and enhance user experience
Collaborate across teams, serving as the voice of the customer and working closely with support, product, and engineering to ensure seamless experiences
Build strong relationships with customers, acting as a trusted advisor to drive adoption, satisfaction, and long-term success
Qualification
Required
3+ years of experience in a customer-facing technical role (e.g., Customer Success Engineer, Pre-Sales Engineer, Cloud Native Consultant, DevOps Consultant, or Technical Support Engineer)
Strong hands-on experience with Kubernetes and container orchestration platforms
Proficiency in cloud-native tools (e.g., Helm, Prometheus, Grafana, Istio) and understanding of cloud infrastructure (AWS, Azure, GCP)
Experience with Linux systems, DevOps practices, and infrastructure automation tools (e.g., Terraform, Ansible)
Strong troubleshooting skills and the ability to think critically under pressure
Excellent communication skills—able to clearly explain technical concepts to both technical and non-technical audiences
Customer-focused mindset with a passion for helping others succeed
Preferred
Experience supporting enterprise customers or working with complex technical environments
Familiarity with GitOps workflows and CI/CD pipelines
Knowledge of programming or scripting languages (e.g., Go, Python, Bash) is a plus
Contributions to open-source projects or involvement in the cloud-native community are highly valued
Benefits
Access to professional development, certifications, and industry conferences.
Opportunities to contribute to open-source projects and the wider Kubernetes community.
Regular team events, hackathons, and (if on-site) a modern office in Hamburg with a great team atmosphere.
Company
Kubermatic
Kubermatic empowers organizations worldwide to automate their Kubernetes and cloud native operations across multi-cloud, edge and on-prem.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$8.3MKey Investors
NetApp ExcelleratorNauta Capital
2022-04-27Seed
2022-01-11Seed
2021-11-10Seed· $8.3M
Leadership Team
Sebastian Scheele
CEO at Kubermatic
Julian Hansert
Co-Founder & COO
Recent News
Morningstar.com
2025-11-11
Company data provided by crunchbase