Thornley Corporate Solutions ยท 1 month ago
Key Account Manager - Steel - Ford Account
Southfield, Michigan, United States
Full-time
Onsite
Mid, Senior LevelThornley Corporate Solutions is a global leader in advanced materials and industrial manufacturing, seeking a high-impact Automotive Account Manager for their OEM-focused commercial organisation. This role involves managing the customer relationship with Ford, executing account plans, and coordinating with various internal teams to ensure successful delivery and performance.
Staffing & Recruiting
Responsibilities
Lead the end-to-end customer relationship for the assigned Ford business
Build and execute account plans tied to strategic objectives, customer programmes and multi-year commercial roadmaps
Develop relationships across purchasing, quality, engineering and program management within Ford
Negotiate pricing, claims, service issues, logistics topics and technical-commercial discussions
Coordinate with internal teams manufacturing, product development, quality, supply chain, logistics, finance and technical services to ensure flawless execution
Monitor OEM scorecards and KPIs across quality, delivery and cost performance, driving corrective actions when needed
Gather and share customer insights, competitor intelligence, market movements and product opportunities
Support forecasting processes, CRM updates and commercial reporting
Qualification
Required
Direct steel industry experience - ideally flat-rolled, coated or automotive-grade steel products
Proven experience managing Ford Motor Company as a customer at either OEM or Tier-1 level
A bachelor's degree in Business, Engineering, Materials, Sales or a related field
Strong commercial and technical sales experience within automotive supply chain environments
The ability to work effectively in a large, matrixed organisation with cross-functional teams
Strong communication, negotiation and relationship-building skills
Comfort using Excel (including pivot tables), CRM systems and analytical tools to support decisions
Excellent organisational skills with the ability to manage multiple priorities smoothly
Benefits
Competitive salary
Bonus
Company
Thornley Corporate Solutions
We recruit Automotive Sales and Account Management skills across the Greater Detroit area.
Founded in 2010
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase