AbbVie · 1 day ago
HRConnect Consultant II, (French)
AbbVie is a company dedicated to discovering and delivering innovative medicines and solutions that address serious health issues. The HRConnect Consultant II is responsible for providing customer service support related to HR inquiries and transactions, ensuring effective resolution of employee and manager questions.
BiotechnologyFinancial ServicesHealth CareMedicalPharmaceuticalVenture Capital
Responsibilities
Answers general questions and redirects misplaced calls
Leverages procedures, policy manuals, knowledge databases, other reference materials, etc. to answer employee and manager inquiries and resolving employee and manager HR transactions
Guides HR Employee Self-Service and Manager Self-Service transactions
Executes select HR related transactions (e.g., data changes) or appropriately escalates issues as needed
Inputs data into Workday to transact on customer requests
Escalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is required
Documents all employee inquiries, issues, and transactions in case management tools as required
Participates in continuous improvement workshops and projects as requested
Participates in ad hoc projects as required
Qualification
Required
Fluent written and spoken French is highly preferred
High School Diploma or GED equivalent required
2-4 years of customer service / call center experience required
Specific language skills requirement depending on the center location
Strong customer service and interpersonal skills
Familiar with HR service and processes as well as HRIS tools and systems
Able to navigate computerized data entry systems and other relevant applications
Able to follow standard procedures and processes
Able to escalate issues timely to the right group
Ability to handle confidential and sensitive information
Preferred
Bachelor's Degree preferred
Benefits
Paid time off (vacation, holidays, sick)
Medical/dental/vision insurance
401(k)
Short-term incentive programs
Company
AbbVie
AbbVie is a biopharmaceutical company focused on immunology, oncology, neuroscience, virology, and aesthetics. It is a sub-organization of AbbVie.
H1B Sponsorship
AbbVie has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (273)
2024 (190)
2023 (225)
2022 (284)
2021 (186)
2020 (186)
Funding
Current Stage
Public CompanyTotal Funding
$15B2024-02-27Post Ipo Debt· $15B
2023-03-08Post Ipo Equity· $0.25M
2012-12-20IPO
Leadership Team
Recent News
2026-01-08
Morningstar.com
2026-01-08
Company data provided by crunchbase