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Johnson Financial Group · 1 month ago

CIS/Deposit Operations Specialist

Racine, WI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Johnson Financial Group is a financial services company that focuses on providing banking solutions. The CIS/Deposit Operations Specialist role involves originating, monitoring, and maintaining deposit accounts and customer records to ensure compliance with bank policies and federal regulations.

Financial ServicesInsuranceLocal Business

Work & Life Balance

Responsibilities

Monitors daily deposit reports and requests, and performs account maintenance and corrections as appropriate (including Safe Deposit Box requests, limit increases and rate exceptions)

Monitors, maintains, and fulfills requests related to MyJFG groups assignments, business linking and BillPay/Zelle/External Transfer limits

Monitors reports, produces notices and conducts maintenance and closure for overdrafts

Communicates with Commercial clients to coordinate the opening, maintenance and closing of Commercial depository accounts

Monitors and coordinates compromised card reissuance (CAMs)

Monitors and coordinates Digital Account Opening

Performs compliance monitoring and produces monthly and quarterly reporting of regulatory errors

Processes address change requests and coordinates receipt, tracking, and reporting of returned and undeliverable mail

Researches and remits Unclaimed Property data and assets in accordance with state escheatment laws

Provides oversight, review, and maintenance of all Individual Retirement (IRA) and Health Savings (HSA) account activity and acts as IRA/HSA subject matter expert

Administers and maintains records pertaining to annual Internal Revenue Service (IRS) reporting to include federal tax identification numbers and deposit account/bond interest

Oversees updates to accounts of terminated and retired employees based on personnel information provided by Human Resources

Monitors and supports bank compliance with the Customer Identification Program (CIP) mandated by the US Patriot Act by maintaining a strong understanding of federal and internal CIP rules

Monitors and maintains adherence to the federal Beneficial Ownership Rule (BOR)

Receives and processes customer and legal record requests, including summons and subpoenas; performs account transactions in accordance with levy, garnishment, and court ordered requests

Receives, sorts, and uploads deposit documents to the OnBase electronic archive platform

Maintains a strong understanding of account structure and titling with regard to ownership interest as pertains to fulfillment of legal requests, maintaining customer records, and administration of government reporting and the Customer Identification Program

Conducts quality review and makes corrections to Currency Transaction Reports (CTR) prior to submission to AML

Provides advanced operational support and guidance to frontline staff

Qualification

Bank Operations experienceCompliance monitoringIRS reportingMicrosoft Office SuiteMulti-taskingAttention to detailWritten communicationVerbal communicationTeam orientedWork independently