Implementation Manager jobs in United States
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Rippling · 1 day ago

Implementation Manager

positionSan Francisco, CA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$57K/yr - $90K/yr
date2+ years exp

Rippling is a company that provides a unified platform for managing HR, IT, and Finance. As an Implementation Manager, you will partner with clients to implement and drive the adoption of Rippling’s suite of products, ensuring that each milestone meets their operational needs and maximizing the platform’s capabilities.

EmploymentHuman Resources
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H1B Sponsor Likelynote

Responsibilities

Partner one-on-one with clients to develop custom plans and implement the Rippling products they have purchased across HR, Payroll, Benefits Administration, IT platform, and various other products tailored to the customer’s specific business objectives
Proactively manage the implementation process end-to-end, consulting with customers to align on target timelines and specific goals, ensuring that each milestone meets their operational needs
Drive adoption of purchased products providing bespoke guidance, best practices, and insights that empower clients to maximize the platform’s capabilities
Partner with Sales, Account Management, Technical Account Management, and Support to ensure seamless hand-offs and long-term customer success
Collaborate closely with Product and Engineering to offer feedback on customer insights, partner on technical issues, and advocate for product enhancements that align with customer needs and industry trends
Collaborate with internal teams in the development of processes and best practices which integrates customer feedback and learnings to increase operational efficiency and success

Qualification

Implementation experienceProject managementCustomer experienceSaaS knowledgeCommunication skillsRelationship-buildingCollaboration skills

Required

2+ years of hands-on experience in Implementation and/or Customer Experience at a rapidly growing SaaS company
Proven project management experience, deploying multiple projects simultaneously in a fast-paced environment
Stellar communication, presentation, and relationship-building skills along with a deep commitment to driving an exceptional customer experience
Ability to effectively collaborate with partners across Sales, CX, Product, and Engineering teams

Preferred

1+ years experience in a customer-facing position within the HCM or IT space (HR, Payroll, Benefits, Identity Management, Device Management, etc)

Benefits

Competitive salary
Benefits
Equity

Company

Rippling

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Rippling is a workforce management platform that unifies HR, IT, and finance operations into a single system.
dateFounded in 2016
location
San Francisco, California, USA
people-size1001-5000 employees
web-link
https://www.rippling.com

H1B Sponsorship

Rippling has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (42)
2023 (70)
2022 (81)
2021 (33)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
$2.44B
Key Investors
CoatueGreenoaksFounders Fund
2025-05-09Series G· $450M
2024-04-22Series F· $200M
2024-04-22Secondary Market· $590M

Leadership Team

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Albert Strasheim
Chief Technology Officer
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Adil Syed
CFO
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Recent News

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Company data provided by crunchbase