Trane Technologies · 1 month ago
Order Management Intern
United States
Internship
Remote
Intern
$15/hr - $30/hrTrane Technologies is a leader in creating sustainable climate solutions for buildings, homes, and transportation. They are seeking an Order Management Intern to serve as the primary contact for customers interacting with the HVAC parts and solutions business, ensuring positive relationships and effective order management.
IndustrialMachinery ManufacturingManufacturing
Responsibilities
Serve as an Order Management Representative on the Parts & Supply, Order Management Team
Develop and maintain positive working relationships with both internal and external customers
Answer queries via phone, e-mail and other digital methods regarding parts orders
Work with other customer associates of different levels as well as other functional groups to ensure that customer’s questions and concerns are answered timely and thoroughly
Provide direction and training to other team members as needed
Participate in customer service-related projects such as MDI (Monitoring for Daily Improvement)
Answer a wide variety of questions from internal and external customers in the form of phone calls, emails, instant messages, and other digital means
Check availability of parts or units, find component match-ups, and verify pricing
Identify common parts using available tools and coordinate resources for complex requests
Locate parts, and process orders on behalf of external customers
Work with multiple suppliers to expedite orders
Work with planning, operations, and the field to ensure that promise dates are met
Manage assigned open orders, monitor reports, and act on the information to ensure customers are kept informed of their orders
Interface with cross-functional stakeholders as necessary to meet the customers’ demands
Exemplify proper judgment, problem-solving, and decision-making with a friendly and professional attitude, while always keeping the best interest of the customer and the organization in mind
Assist in and support the development of process improvements and continuous learning
Other duties as assigned by Order Management Team Leader’s
Qualification
Required
Must be a second-year, full-time student in a 2-year accounting, finance, management information systems, business administration, computer science, or related program OR entering junior or senior year in a bachelor's degree program in accounting, finance, management information systems, business administration, computer science, or related program
Ability to work approx. 20 hours/week during school and 40 hours/week during Summer & Winter breaks (or other breaks if applicable)
Demonstrated ability to work effectively in a team environment as well as independently
Must be able to perform and/or understand basic data analysis
Must be able to work well and adapt to change in a fast-paced environment
Excellent written, verbal, and interpersonal communication skills
Strong customer service skills required
Proficiency with MS Office Suite (Excel, Word, PowerPoint, Access, Outlook) required
Must have a positive attitude and be energetic and customer centric with a focus on building relationships with customers, teammates, and other functional teams
Ability to prioritize work based on customer need and multi-task in a high volume, transactional environment required
Must maintain professionalism at all times with customers, coworkers and other functional teams
Benefits
Competitive compensation
Comprehensive benefits and programs
Company
Trane Technologies
Trane Technologies develops energy efficient indoor environments for commercial and residential applications.
Founded in 1885
10001+ employees
H1B Sponsorship
Trane Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (48)
2023 (28)
2022 (41)
2021 (33)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-03-17IPO
Leadership Team
David Regnery
Chief Executive Officer
Victoria Lazar
SVP, General Counsel and Corporate Secretary
Recent News
2026-01-07
2026-01-06
Company data provided by crunchbase