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MENA Alliances · 1 month ago

Localization Business Development Specialist

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

MENA Alliances is seeking a Localization Business Development Specialist. The role involves maintaining relationships with customers, responding to inquiries, and managing the sales cycle to generate new business in the translation services market.

Data Collection and LabelingData IntegrationInformation TechnologyTranslation Service

Responsibilities

Maintaining and Developing relationships with potential & existing customers via telephone calls and emails

Responding to incoming email and phone inquiries

Making accurate, rapid cost calculations and providing customers with quotations

Gathering market and customer information

Negotiating on price, costs, delivery, and terms of an agreement and closing sales with customers

Responds to prospective client inquiries quickly and completely, providing appropriate follow up as needed

Acting as a contact between the company and its existing and potential customers

Submits orders by referring to price lists and product literature

Manages all sales cycle activities

Identifying target markets, generating and qualifying leads

Planning and preparing presentations

Client satisfaction and retention reporting

Regularly follow up on existing clients and prospects

Business development Reports, Studies, and Feedbacks

Conduct outbound calls to prospective and existing business customers

Search and acquire information leading to direct contacts with prospective customers

Report and work with line management to identify target lists for prospective customers

Recording and expanding database and generate reports

Generate sales qualified leads by conducting Internet-based, targeted research based upon approved plan and transition to the appropriate Account Executive

Maintain, develop, map, and penetrate existing clients’ organizations to gain in-depth understanding of their long-term goals

Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations

Work on expanding and enlarging business cooperation with Company’s clients

Follow up monthly with the existing clients using business review technique to evaluate business cooperation status

Work closely with production’s teams and manage escalations to resolve and fix all issues the clients may be facing

Keep clients updated with the latest improvements, updates and new services added

Execute sales plans to penetrate the market for Translation services and capture significant market share.Initiate interaction with prospective clients to generate sales leads via phone calls, emails or face to face meetings

Meet sales targets through quality, strategic sales leads, building and expanding client relationships; troubleshooting client concerns; and preparing sales presentations and supporting documentation

Prepare and present professional corporate business proposals and executive presentations

Establish and maintain current and potential customer relationships

Ensure high-quality customer satisfaction and retention

Assist internal teams with administrative tasks, like dealing with payment-related issues and following up on customer inquiries

Help drive customer references

Qualification

Sales experienceTranslation industry knowledgeAchieving sales targetsCommunication skillsPresentation skillsNegotiation skillsProspecting skillsDetail-orientedTeam playerInterpersonal skills