Spinwheel · 1 month ago
Program Manager, Compliance & Risk
United States
Full-time
Remote
Mid, Senior Level
6+ years expSpinwheel is revolutionizing how consumers manage and optimize debt through AI-powered tools and real-time financial data. They are seeking a Compliance & Risk Program Manager to strengthen governance by building programs and systems that ensure compliance and resilience. This role involves designing a data-driven compliance framework and collaborating across teams to enhance decision-making and operational maturity.
Financial ServicesFinTechMobile PaymentsPaymentsSoftware
Responsibilities
Build and maintain Spinwheel’s integrated compliance and risk management framework—defining how operational, regulatory, and partner risks are identified, scored, and tracked
Maintain the risk and controls register, ensuring risks and controls have clear ownership, mitigation plans, and measurable progress
Partner with Compliance and Legal to translate regulatory requirements (FCRA, GLBA, SOC 2, PCI DSS, CCPA) into operational policies and controls
Lead periodic reviews to ensure internal policies, procedures, and control mappings remain current with business and regulatory change
Create structured feedback loops that synthesize insights from incidents, audits, consumer operations, and partner reviews
Identify trends and emerging risks early, translating findings into corrective actions and control enhancements
Translate signals into data-backed narratives that drive prioritization and roadmap decisions across Product, Engineering, and Operations
Work with RevOps and Engineering to instrument key metrics within internal tools to track exposure, SLA performance, and trend data
Use AI to classify, summarize, and detect trends across incidents, audits, logs, partner issues, and CRA signals
Build AI-assisted models to highlight anomalies, risk concentration, and recurring control failures
Build and maintain dashboards and reporting that visualize compliance metrics, control performance, and mitigation progress
Define and monitor risk metrics tied to partner experience, compliance SLAs, and business resilience
Deliver recurring summaries and insights for leadership and board-level visibility—connecting risk exposure to business and operational outcomes
Use AI to convert raw compliance data into actionable insights, themes, and executive-ready summaries
Partner with Product, RevOps, Engineering, Legal, and Compliance to embed compliance considerations into new initiatives, control design, and launch readiness
Understand how requirements and design choices may impact systems across multiple areas
Support audit and partner assessments by ensuring risk coverage aligns with compliance and contractual expectations
Collaborate with cross-functional teams to surface root-cause patterns from issues and enable continuous improvement rather than reactive response
Own compliance tooling and automation for policy attestations, risk tracking, audit evidence, and SLA monitoring
Identify and implement system enhancements that improve data accuracy, reporting cadence, and time-to-insight
Support the rollout of compliance training, control testing routines, and issue-management workflows to mature the function
Qualification
Required
6–10 years of experience in compliance program management, risk management, or audit operations in fintech or financial services
Highly organized, detail-oriented with effective organizational and analytic skills
Fluent with compliance frameworks like SOC 1/2, PCI DSS, FCRA, GLBA, and CCPA, and can translate them into practical operational processes
Built or owned risk or controls frameworks that improved process, product, or customer outcomes
Thrive in ambiguity—able to connect signals across data, systems, and people to uncover root causes
Enjoy building structure — systems, dashboards, templates — that bring clarity and scalability to complex operations
Communicate well across technical and business teams and can influence without direct authority
Company
Spinwheel
Transform how your business and your customers see, understand, and act on debt with our industry-leading debt APIs and drop-in modules.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$41MKey Investors
F-PrimeQED Investors
2025-06-23Series A· $30M
2021-05-07Seed· $11M
Leadership Team
T
Tomas Campos
CEO & Cofounder
Tushar Vaish
Co-Founder & CTO
Recent News
2025-09-25
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