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Trane Technologies · 1 month ago

Sr. Service Account Manager- Atlanta, GA

Atlanta GA 4000 Dekalb Techn, Atlanta, Georgia, United States

Full-time

Onsite

Senior Level

5+ years exp

Trane Technologies is a world leader in creating comfortable, sustainable, and efficient environments. As a Senior Services Account Manager, you will be responsible for developing long-term customer relationships and providing solutions for energy-efficient buildings, while collaborating with colleagues and engaging directly with customers.

IndustrialMachinery ManufacturingManufacturing

Responsibilities

Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns

Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements

Conflict Management: Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships

Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships

Initiative: Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities

Industry and Market Analysis: Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process

Prioritization: Developing specific goals and plans to prioritize, organize, and accomplish your work

Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

Team Selling: Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support

Qualification

Solution Sales ExperienceFinancial AcumenCustomer Relationship ManagementConsultative SellingConflict ManagementProblem SolvingTeam SellingPrioritizationIndustry AnalysisInitiative

Required

5+ years of demonstrated experience or Bachelor's Degree in Arts/Sciences (BA/BS)

5+ years of solution sales experience with a track record of achieving and exceeding sales targets

We prioritize practical experience and relevant skills. Candidates without a degree are encouraged to apply

A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings

Ability to engage multiple stakeholders, influencers, and key decision makers

Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships

Strong financial and business acumen and self-starter mindset

Available for local travel

DL NUMBER - Driver License, Valid and in State Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years

Benefits

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

Family building benefits include fertility coverage and adoption/surrogacy assistance.

401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

Paid time off, including in support of volunteer and parental leave needs.

Educational and training opportunities through company programs along with tuition assistance and student debt support.