Elder's Ace Hardware · 1 month ago
Department Head
Bryson City, NC, USA
Full-time
Onsite
New Grad, Entry, Mid Level
0+ years expElder's Ace Hardware is seeking a Department Head to ensure excellent customer service and maintain department operations. The role involves cross-training associates, managing inventory, and maintaining store standards to contribute to the store's overall success.
Consumer GoodsHome DecorService Industry
Responsibilities
Always projects a positive, enthusiastic view of Elder’s, our people, and our customers
Practices the principles of The Six E’s and sets a good example for others
Sees that customers are well served and always gives them top priority
Does not get pigeonholed in his/her department but freely helps throughout the store
Cross-trains other associates in the department. including participation in store meetings
Shelf conditions departments daily (straighten, stock, clean, and pull packages to the front)
Check empty pegs to verify counts are correct. Check end caps & back stock before adjusting quantities
Re-stock clip strip items within the department unless that’s handled differently by the store (e.g., one person orders all clip strip items for a store)
Corrects negative on-hand quantities and inaccurate counts when identified and assists ICS in completing routine counts
Checks invoice for back orders and canceled merchandise
Keeps bin tags updated and puts out daily price changes
Keeps floors clear of merchandise
Like every Elder’s associate, the Department Head should perform whatever task is necessary to ensure the store’s success. This includes basic tasks such as loading, sweeping, cleaning, etc., when necessary
Qualification
Required
Minimum of 6 months-1 year of retail experience
Technically proficient in computer systems including related software
Gather and analyze data and maintain accurate records
Take initiative, assume responsibility, and execute thoroughly
Interact with staff at all levels of the organization
Possess a valid driver license with an acceptable driving record in accordance with company's insurance carrier's standards
Preferred
High School diploma or General Equivalency Diploma (GED) preferred
Bilingual (Spanish) verbal and written communication skills strongly preferred
Company
Elder's Ace Hardware
Local. Helpful. Trusted.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase