Madiff · 1 month ago
SAP ChaRM Specialist
United States
Full-time
Remote
Mid, Senior Level
4+ years expMadiff is a company in the financial sector seeking a hands-on SAP Operations / ALM specialist to lead and operate change control, test management, and solution documentation activities across SAP landscapes. The role involves supporting release cycles, ensuring quality gates are met, and maintaining accurate system documentation.
Artificial Intelligence (AI)AutomotiveMachine LearningRetailSoftwareTransportation
Responsibilities
Operate and govern ChaRM processes: ticket lifecycle, transport orchestration, approvals, emergency fixes and release management
Configure and operate Change Request Management workflows (including CTS+, transport routes and landscape handling)
Manage and run Test Workbench: design test plans, create and maintain test cases, execute test runs, manage test cycles and report results
Maintain and author solution documentation: technical and functional documentation in Solution Documentation, building and updating requirements-to-implementation traceability
Coordinate with development, basis, DBA and infrastructure teams to ensure transports are applied safely and rollbacks are planned
Support release and cutover activities, drive quality gates and readiness checks
Implement and improve ALM processes and automation where possible (integration with CI/CD, automated test triggers, test data management)
Produce test and release artefacts for audits and compliance (SOX, regulatory as required)
Troubleshoot ChaRM/Test Workbench issues, drive root-cause analysis and preventative measures
Train and coach application teams and support staff on ChaRM and Test Workbench best practices
Qualification
Required
Minimum 4–6 years hands-on experience with SAP Solution Manager (7.1 / 7.2) in production environments
Proven deep experience operating ChaRM / Change Request Management and transport management (CTS/CTS+)
Strong knowledge of Test Workbench: test plan creation, test case management, test execution and results reporting
Practical experience with Solution Documentation: creating process maps, building requirement links and maintaining implementation documentation
Good understanding of SAP landscape topologies and transport routes across DEV / QA / PROD
Experience supporting SAP releases and cutovers; familiarity with emergency transport handling
Basic knowledge of ABAP or ability to read transport logs and coordinate with developers
Experience with integration between Solution Manager and ALM/CI tools (Jira, Git, Jenkins) is a plus
Familiar with audit/compliance needs: ability to prepare artefacts and evidence for audits
Solid problem-solving skills and demonstrable track record of reducing rework and failed transports
Clear, structured communicator able to work with technical teams and business stakeholders
Strong organisational skills and attention to detail; disciplined about runbooks and documentation
Proactive, takes ownership of incidents and release issues
Comfortable working in 24/7-support environments and participating in on-call rotations if required
English fluency; local language as required by the assignment
Preferred
Experience with Focused Build / Focused Run
Knowledge of automated testing tools integrated with Solution Manager (eCATT, CBTA, or third-party test automation)
Exposure to cloud-hosted SAP landscapes (HANA, S/4HANA migrations)
Experience with SAP Transport Management Tooling and third-party transport orchestration
Benefits
Fully remote work model
Mentorship – work closely with experienced engineers in a high-impact environment
International project – cybersecurity domain with real-world impact
Company
Madiff
Madiff offers cybersecurity, software development, testing, machine learning, and AI services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase