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IZO · 1 month ago

Analytics Sales Account Manager

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

IZO is a technology company seeking a highly motivated and results-oriented Analytics Sales Account Manager. This role involves leading the consultative sales of analytics and technology solutions, managing customer needs, and generating valuable insights from customer data analysis.

AnalyticsConsultingCustomer ServiceInformation TechnologySocial Media

Responsibilities

Become a product and market expert in Monitoring, Analytics, Omnichannel, and various technologies within the Customer and Employee Experience Consulting field

Lead consultative conversations with leads and potential clients

Develop commercial opportunities with existing and new clients, identifying those that align with the company’s strategic interests

Qualification

MonitoringOmnichannelConsultative salesKey account managementB2B sales cyclesCRM toolsProfessional-level EnglishClear communicationCollaboration

Required

4-5 years of work experience

Become a product and market expert in Monitoring, Analytics, Omnichannel, and various technologies within the Customer and Employee Experience Consulting field

Lead consultative conversations with leads and potential clients

Develop commercial opportunities with existing and new clients, identifying those that align with the company's strategic interests

Experience in monitoring (preferably in CX-related areas)

Understanding of key metrics: NPS, CSAT, CES, SLA, uptime, anomaly detection

Ability to translate data into actionable insights for clients

Ideally, knowledge of AI solutions for monitoring (predictive analytics, machine learning, automation)

Consultative sales: Ability to sell value rather than just products

Key account management: Experience maintaining relationships with strategic clients

Ability to manage complex B2B sales cycles, particularly in banking, retail, insurance, and telecommunications

Strong collaboration with internal teams (operations, product, technology)

Proficiency in CRM and sales tools (Salesforce, HubSpot, etc.)

Clear and persuasive communication, focused on solving client challenges