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Richmond Behavioral Health · 1 month ago

Program Supervisor II-Emergency & Justice Support Services

Richmond, VA

Full-time

Onsite

Mid, Senior Level

Richmond Behavioral Health Authority is seeking a Program Supervisor II to support their Emergency Services Team. This role involves coordinating and supervising clinical and case management activities while ensuring the quality of program services and compliance with regulatory standards.

CommunitiesHealth CareHospitalNon ProfitPersonal HealthRehabilitationWellness

Responsibilities

Supervises clinical and case management activities; ensures health, safety and welfare of clients; plans, organizes, directs and supervises assigned staff; supervises crisis interventions

Sets program priorities; monitors and evaluates service delivery in accordance with established guidelines and principles; develops and enforces program policies and procedures

Assists in the recruitment and selection of program personnel; assigns, directs, trains and inspects the work of staff; disciplines, coaches, counsels and evaluates staff performance; recommends suspensions and termination; develops staff schedules and approves leave

Conducts meetings to discuss client/program/staff concerns or changes; consults with teams and committees in the planning and development of treatment and discharge plans; coordinates admissions and discharges of clients

Monitors and audits clinical and medical records and practices for compliance with regulatory, reimbursement and agency standards; reviews documentation for accuracy

Conducts direct care with clients; performs intakes, client assessments and diagnostic interviews; assists clients with activities of daily living

Provides crisis intervention and prevention services to individuals and families; develops crisis response plans; provides consultation and education to staff and clients

Consults and coordinates treatment with other service providers and client support system

Conducts community outreach presentations to local community partners and other service providers

Reviews, tracks and analyzes reports; prepares and submits reports

Manages program budgets; reviews accuracy of program and contract billing; reviews service activity logs; submits payroll/timesheets to Finance

Prepares and distributes correspondence to staff to improve communication and shares important announcements, deadlines, changes, etc

Serves on a variety of committees as directed; attends and participates in a variety of meetings

Attends professional conferences and trainings as required

Qualification

Crisis interventionClinical supervisionCase managementProgram managementBudget managementStaff trainingCommunity outreachReport preparation

Required