Apply on Employer Site

USAJOBS · 1 month ago

Revenue & Customer Data Analytics Specialist - Sales, Marketing & International Directorate

Multiple Locations, USA

Full-time

Hybrid

Senior Level

$130K/yr - $185K/yr

5+ years exp

The U.S. Postal Service Office of Inspector General (USPS OIG) is hiring a Revenue & Customer Data Analytics Specialist to lead enterprise-wide projects that improve revenue assurance and compliance. The role involves using analytical skills to uncover insights, drive impactful audits, and shape smarter business decisions.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Lead data analysis by gathering and analyzing data, developing revenue analysis reports and presenting recommendations regarding revenue assurance for a variety of products and services across the enterprise

Lead large-scale, high visibility projects using advanced data analytics skillsets and tools to create reports and recommendations that inform stakeholders of opportunities to address fraud, waste and efficiencies and to drive sound business processes and controls

Serve as an expert on shipping services contracts and their compliance requirements

Conduct analysis of financial and operational data to identify revenue collection at various product levels and based on contractual agreements

Use programming and data analysis, tools, techniques, and software (e.g., Teradata, SQL, ACL, Power Query, R, etc.) to collect and analyze data and inform predictive risk-based models

Collect and analyze revenue performance data (e.g., products, channels, customers, industries); review performance indicators and tracking methods to improve performance visibility and monitoring compliance with contractual agreements

Prepare summaries of analysis, data findings, and reports for executive management to inform audit insights

Collaborate with internal stakeholders at various levels of the organization and external stakeholders to identify areas of concern as well as analyzed financial, operational and contract-based data; complete cross-functional projects designed to identify and improve revenue reporting for products and services or compliance with contractual agreements and policy requirements

Develop revenue control risk measures; collaborate with others to implement control measures and plans to reduce potential risks

Research and evaluate emerging trends, technologies, and industry best practices to identify opportunities for continuous improvement of revenue assurance and analysis

Monitor trends in the types and quantity of shipping services contracts and their compliance requirements

Develop and present recommendations to senior management based on results

Develop recommendations to update revenue data, analysis, compliance, and reporting policies, procedures, standards, and templates; ensuring consistency in how data is presented and reported for all types of revenue

Provide strategies and guidance for quantifying and increasing the impact of agency audits through monetary impact, other impact methodology development

Provide technical guidance and direction to internal stakeholders at all levels of the organization regarding the use of revenue data and systems

Qualification

Data analysisFinancial auditingSQLTeradataPower QueryRData visualizationCollaborationCommunication skillsProject management

Required

Five (5) years of professional, full-time experience evaluating complex data as part of program and/or performance audits or evaluations, in accordance with Generally Accepted Government Auditing Standards (GAGAS) or the Council of the Inspectors General on Integrity and Efficiency's (CIGIE) Quality Standards for Inspection and Evaluation at an Office of Inspector General or similar audit organization to determine the efficiency and effectiveness of programs, functions, and operations (your resume must reflect where, when, and how you gained this experience)

Degree in business-related, government-related, or technical-related field (see below for related field degree list) such as business administration, finance, public administration, or accounting (must submit transcripts from an accredited college or university.)

A combination of education and experience - at least four (4) years of experience in evaluating complex data as part of a program and/or performance audit or evaluation, or an equivalent combination of performance auditing and evaluation experience, college-level education, and training that provided professional knowledge

Education must be accredited by an institution recognized by the U.S. Department of Education

Must be a U.S. citizen

Must be able to pass a drug screening

Must be able to pass a background investigation

Must be able to obtain and maintain a Moderate Background Investigation (MBI) clearance

Must be able to obtain and maintain a government-issued credit card

May be required to successfully complete a 12-month probationary period