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NYC Department of Social Services · 1 month ago

DIRECTOR, DISABILITY SERVICES PROGRAM

Manhattan, NY

Full-time

Onsite

Lead/Staff, Director/Executive

4+ years exp

NYC Department of Social Services is responsible for providing comprehensive services to clients with health and mental health issues. The Director of the Disability Services Program oversees program operations, manages staff, and ensures efficient service delivery for disability benefits and Medicaid Aid to the Disabled.

ConsultingGovernmentNon ProfitSocial

Responsibilities

Oversee and manage program operations in two regions comprised of 14 city-wide locations to ensure efficient, high-quality delivery of eligibility determinations for disability reviews on all potentially eligible Public Assistance applicants and recipients

Manage CAS’ Disability Services Program, which includes administrative oversight of two regions headed by direct reports managers. Meet regularly with subordinate managers and staff to: develop strategic plans; formulate goals and objectives; set priorities; delegate responsibilities; delineate assignments and tasks, monitor progress, and ensure satisfactory performance of responsibilities and assignments

Interface and serve a primary liaison with SSA, OHA, HASA, FIA, MICSA and other divisions and government entities to inform them of the Disability Services Program’s policies and procedures and service delivery coordination

Perform administrative managerial functions related to his/her staff including: Recruit, promote and reward staff in compliance with Agency directives and procedures

Evaluate direct reports, including making recommendations for improvement and further development and reviews and signs off on other evaluations as required

Ensure staff development through training and mentoring of staff

Comply with the Agency’s employee discipline process and ensures the compliance of subordinate staff

Formulate and implements policies and procedures regarding the operation of the Disability Services Program, which is comprised of the former Disability Appeals Unit and the Disability Review Division, in order to strengthen and enhance the provision of disability determinations for all potentially eligible Public Assistance applicants and recipients

Meet regularly with designated We CARE vendor staff to ensure a smooth collaboration with SSA initial applications and appeals

Direct analytical staff in the collection and analysis of data and the preparation of reports that will inform policy and enhance program operations

Participate in labor/management meetings to comply with all policies and procedures related to the program

Qualification

Administrative oversightPolicy developmentTeam managementCollaboration across agenciesCommunication skillsDisabilitiesTrainingData analysisMentoring

Required

A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services

Education and/or experience equivalent to '1' above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in '1' above

Preferred

Strength in administrative oversight and team management

Background in serving and supporting underserved or marginalized communities

Experience developing and executing policies and programs that promote self-sufficiency, employment readiness, and overall well-being for individuals with disabilities

Familiarity with overseeing or collaborating with contracted human services providers

Ability to collaborate effectively across agencies and City departments on multidisciplinary projects

Exceptional written communication and presentation abilities

Benefits

Public Service Loan Forgiveness

Company

NYC Department of Social Services

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Founded in 1966

New York, New York, USA

10001+ employees