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BlinkRx · 1 month ago

Patient Support Coordinator

Chesterfield, MO

Full-time

Onsite

New Grad, Entry Level

BlinkRx is seeking a Patient Support Coordinator to join their team in Chesterfield, MO. This role involves performing patient outreach, coordinating benefits, and providing support for pharmaceutical programs while ensuring compliance with corporate policies and regulations.

AppsE-CommerceHealth CareOnline PortalsPharmaceutical

Hiring Manager

Rajkumar Medapati

Responsibilities

Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery

Provide patient care to accurately support pharma programs and triage to a pharmacist when required

Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers

Document all call information and data discovery according to operating procedures

Utilize proper escalation channels to meet patient needs & resolve open issues

Research required information using available resources

Maintain confidentiality of patient and proprietary information

Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws

Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering

Qualification

Customer service experienceIndustry experienceVerbal communication skillsWritten communication skillsTechnical aptitudeAnalytical abilityJudgmentOperational focusPassion for patient careTeam collaboration