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H.W. Kaufman Group · 1 day ago

Technical Business Analyst

United States

Full-time

Remote

Senior Level

5+ years exp

H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. They are seeking a Technical Business Analyst who will lead businesses in implementing technology solutions, manage complex business projects, and facilitate communication among various stakeholders throughout the software development lifecycle.

Financial ServicesInsuranceProfessional Services

Growth Opportunities

Hiring Manager

Christine Conrad

Responsibilities

Must possess expert-level traditional business analyst skills but are also expected to have proficiency in technical disciplines within data management and/or application development

Responsible for leading businesses in implementing technology solutions in a cost-effective manner by determining the requirements of a project or program, leading or participating in the solutioning and design of requirements implementation and communicating results to/obtaining signoff from stakeholders

Technical Business Analysts may be assigned by project or technology platform and are expected to participate in every stage of the software development and/or implementation lifecycle, from analysis and design through testing, release, and maintenance while adhering to current Software Development Life Cycle (SDLC) processes

Technical Business Analysts are expected to work closely with various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating the communication among all parties, including vendors

Responsible for complex business projects providing strong advice and counsel to their customers on solution options, timelines, designs, and implementation

Qualification

API Analysis & TestingRESTful APIsRequirements GatheringAgile/Lean MethodologiesSDLC KnowledgeTechnical DocumentationTroubleshooting & Issue ResolutionData MappingSalesforce KnowledgeCommunication Skills

Required

Bachelor's degree in computer science, Information Technology, Business Administration, or equivalent work experience

5+ years of experience in Information Technology and business/industry

5+ years' experience working on moderate-to-complex projects or systems

API Analysis & Testing– Must be able to review and interpret API documentation from external partners, validate API functionality through hands-on testing using tools like Postman or Swagger and identify gaps, inconsistencies, and potential integration issues

Troubleshooting & Issue Resolution – Must be able to investigate and resolve API-related issues during testing and implementation, and work closely with developers and vendors to identify root causes

Strong understanding of RESTful APIs, JSON, and XML

Familiarity with integration patterns and data mapping

Strong background translating business requirements into technical specifications, collaborating with both business and IT stakeholders, creating technical documentation

Knowledge of testing stages through the SDLC and ability to write and execute test plans and cases

Experience with conversion of business and functional requirements to use cases, epics, and stories with acceptance criteria

Extensive background with requirements gathering and analysis

Strong verbal and written communication skills to explain technical concepts to both business and technical teams

Engagement of developers and business partners to achieve target outcomes

System integration design based on requirements

Quantification of estimates and resource requirement