Kadant Johnson LLC · 9 hours ago
IT Support Specialist
Three Rivers, MI
Full-time
Onsite
Entry, Mid Level
2+ years expKadant Johnson LLC is seeking an IT Support Specialist responsible for providing technical support to end users and maintaining efficient operation of computer systems and networks. The role involves troubleshooting, system maintenance, and assisting in infrastructure and application support under the guidance of the IT Operations Manager.
Manufacturing
Responsibilities
Respond to and resolve hardware, software, and network support requests in a timely and professional manner
Install, configure, and maintain workstations, printers, mobile devices, and related peripherals
Support Microsoft 365 applications
Monitor end user system performance, apply updates, and ensure endpoint security compliance
Provide support for conference rooms, A/V systems, and presentation equipment
Maintain accurate documentation of technical procedures, system changes, and support incidents
Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems
Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle
Provide end-user training and guidance to promote technology adoption and best practices
Provide hands-on support and lifecycle management for mobile devices
Qualification
Required
Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience
2-4 years of experience in IT Support, systems administration, or helpdesk operations
Proficiency in Windows operating systems
Experience with Microsoft 365, SharePoint, and Teams
Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN)
Familiarity with endpoint protection, backup systems, and remote management tools
Strong communication and interpersonal skills with a professional, service-oriented demeanor
Proven problem-solving ability and attention to detail
Capable of working independently or collaboratively
Demonstrated reliability and discretion when handling sensitive data
Preferred
Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus
Basic understanding of PowerShell or scripting for automation is advantageous
Company
Kadant Johnson LLC
Kadant Johnson LLC, based in Three Rivers, Michigan, is a leading provider of fluid handling equipment and services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2005-05-11Acquired
Recent News
Kadant Inc
2025-09-12
Company data provided by crunchbase