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USAJOBS · 1 month ago

Supervisory Information Technology Specialist (Section Chief)

Philadelphia, Pennsylvania, USA

Full-time

Onsite

Mid, Senior Level

$116K/yr - $178K/yr

1+ years exp

USAJOBS is seeking a Supervisory Information Technology Specialist to serve as a technical expert in personal computer hardware and local area networks. The role involves overseeing IT-related duties, providing guidance and training, and ensuring operational reviews are conducted in a timely manner.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Serves as a technical expert in personal computer hardware, local area networks (LANs), commercial personal computer software, custom personal computer programming, telecommunications and must possess a mastery of these specialty areas

Performs major diagnostics and troubleshooting on personal computers and all related equipment

Responsible for regional information technology (IT) related duties, such as oversight, guidance, and staff training related to information systems and security; and coordination of institution staff assist visits and ensuring operational reviews are conducted in a timely fashion

Responsible for the implementation, maintenance, administration, support and training for the Bureau of Prisons’ (BOP) video tele-conferencing system (VTC)

Serves as an expert resource for the IT branches in developing and directing information resource management techniques for use by shared processing environments

Qualification

Network SecurityNetwork ManagementProject ManagementHuman Resource ManagementCommunicationCustomer ServiceAttention to DetailOral CommunicationProblem Solving

Required

U.S. Citizenship is Required

GS-13 and GS-14: There is no substitution of education for specialized experience at this grade level

GS-13 and GS-14: You must have IT related experience demonstrating each of the four competencies listed below: Attention to detail, Customer Service, Oral communication, Problem Solving

GS-13 and GS-14: You must have one year of specialized experience at the next lower grade level

Experience in providing advanced hardware and software analysis, evaluation and recommendations to users of personal computers and associated equipment to include system planning at various locations

Experience in planning, organizing, and implementing highly complex and state-of-the-art local area networks (LAN) and wide area networks (WAN)

Experience in utilizing established programs, systems or training to guide subordinate performance and career development

Experience analyzing the need, cost, and feasibility of information technology projects and installed system software or hardware for personal computers on a local area network or a centralized database system

Experience in designing and/or implementing complex security and system software or hardware for personal computers on a wide area network or a large-scale mainframe system

Experience developing plans, programs or training to enhance employee performance or career development

Experience designing, installing, configuring and maintaining a complex arrangement of network computer resources

Experience serving as a computer contact and resource person for others internal and external to the organization on critical/technical issues

Performs bench-mark tests of proposed new equipment. Advises upper management of newly developed cost-effective alternatives to present telecommunications and networking equipment

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.