Chase · 1 month ago
Deputy Chief of Staff - Lead Technical Program Manager - Infrastructure / Network
575 Washington Blvd, Jersey City, NJ, 07310, US
Full-time
Onsite
Senior Level
$142K/yr - $190K/yr
5+ years expChase is seeking a Deputy Chief of Staff to join their Infrastructure Platforms Network Technology team. This role focuses on enhancing organizational effectiveness, leading people development, and driving process improvements while collaborating closely with senior leadership and cross-functional teams.
BankingFinancial Services
Responsibilities
Lead monthly business review process for the product line, including end-to-end delivery and content maturation through engagement with platform and service owners
Oversee portfolio management activities, including ownership of the portfolio and resource management tool
Manage monthly product line headcount forecasting, reconciliation, and planning; maintain historical data and provide effective storytelling on headcount trends
Oversee product line travel and expense management, including planning and budget oversight
Drive process improvements and support the team in navigating a rapidly transforming business environment
Conduct root cause analysis on organizational effectiveness, identify issues, and recommend solutions. Partner with the GM and Chief of Staff to drive remediation efforts
Lead the people development agenda, supporting team growth, mentorship, and professional development opportunities
Collaborate with the central communications team to ensure effective messaging and develop Product Line Town Hall materials
Maintain product line overview content
Serve as a backup to the Chief of Staff, supporting GMs and product line leadership as needed
Qualification
Required
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
Ability to thrive in ambiguity by translating vision into actionable roadmaps and proactively positioning the team for future success
Skilled at translating complexity into clarity for diverse audiences, from engineers to executives
Outcome-driven, with a focus on metrics, accountability, and delivering measurable results
Effective at breaking silos and unblocking execution to drive team efficiency and collaboration
Sets a tone of excellence, urgency, integrity, and optimism across teams
Highly organized and detail-oriented; adept at managing competing priorities in a fast-paced, deadline-driven environment
Intellectually curious, entrepreneurial, and results-driven
Strong interpersonal and communication skills; able to build relationships and interact effectively at all levels
Excellent writing skills, with the ability to storyboard and develop visually compelling presentations
Advanced proficiency in Excel and PowerPoint
Preferred
Experience in large-scale technology functions
Proven track record of managing complex projects and driving cross-functional initiatives
Strong analytical skills, with experience leveraging data and AI tools for decision-making
Exceptional communication, organizational, and interpersonal skills
Ability to thrive in a fast-paced, ambiguous environment and adapt to changing priorities
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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