Upstart · 1 month ago
Senior Manager, Technical Program Management, HELOC
United States
Full-time
Remote
Senior Level
$132K/yr - $182K/yr
5+ years expUpstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The Senior Manager, Technical Program Management will drive operational efficiency and system scalability across the HELOC origination lifecycle, ensuring precise and compliant operations.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Design and lead the technical program management framework for HELOC operations, ensuring visibility, prioritization, and accountability across initiatives
Drive end-to-end planning and execution of technical projects that support HELOC workflows, ensuring timely delivery and cross-functional alignment
Lead triage and root-cause analysis for system or application issues, partnering with Engineering and Operations to resolve and prevent recurrence
Drive continuous improvement through structured problem-solving, data analysis, and operational experimentation
Partner with Engineering, Product, and Operations teams to optimize and scale the Loan Origination System for application review
Qualification
Required
5+ years of experience in technical program management, operations systems, or process improvement
Strong proficiency with Jira, Confluence, Salesforce, and other project tracking or workflow tools
Demonstrated ability to manage complex, cross-functional programs involving both technical and non-technical stakeholders
Excellent analytical, organizational, and communication skills with a bias toward execution
Preferred
Solid understanding of mortgage products, especially HELOCs, including application, underwriting, and closing stages
Exceptional written and verbal communication, with an ability to simplify complex topics for varied audiences
Benefits
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-03
The Motley Fool
2026-01-01
2025-12-17
Company data provided by crunchbase