Amazon · 1 month ago
Data Center Operations Manager, Nights, Data Center Operations
Berwick, Pennsylvania, USA
Full-time
Onsite
Mid, Senior Level
$71K/yr - $158K/yr
4+ years expAmazon is a leader in the world of data centers, and they are seeking a Data Center Operations Manager for their night shift operations. The role involves overseeing the daily operations of a data center, managing a diverse team, and ensuring the highest standards of service quality and efficiency are met.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Prioritize and assign trouble tickets to data center technicians and operators
Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
Developing Career Paths for the employees and to make updates in our internal tools
Recruit and train data technicians to ensure appropriate staffing levels
Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
Fast learn or act as the subject matter expert across all aspects in data center operations
Ensure all operational KPIs and metrics are being measured and met
Inspire and guide improvement in team process, technology innovation and automation
Manage Large Scale Events (outages) and act as the call leader
Manage and improve the work-flows and through-put for data centers operations
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
Maintain the on-call schedule coordinating absence and vacations
Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience
Qualification
Required
2+ years of people management experience
2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience
A Bachelor's degree or 4+ years of professional or military experience in an IT related field
2+ years of experience with Networking, or Computer hardware
Preferred
Experience in technical writing in a relevant field
Experience with project management
Networking experience and knowledge of cabling best practices
In-depth hardware architectures knowledge and troubleshooting experience
Experience with system management tools and client/server environments
Benefits
Equity
Sign-on payments
A full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-14
2026-01-14
2026-01-14
Company data provided by crunchbase