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Iron Mountain · 2 months ago

Officer, Safety & Security (8PM-6AM)(Wednesday-Saturday)

US | AZ | Phoenix | 4802 East Van Buren

Full-time

Onsite

New Grad, Entry Level

$19.78/hr - $19.78/hr

0+ years exp

Iron Mountain is a company that provides expert solutions in records and information management, digital transformation services, and data centers. The Officer, Safety & Security is responsible for monitoring and safeguarding the company’s assets and ensuring a safe environment for customers and employees while acting as a brand ambassador.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware

Responsibilities

Prevent unauthorized individuals/vehicles from entering the facility/restricted areas by using the latest security technology

Monitor safety, security and fire alarm systems, monitor onsite CCTV and respond as needed

Conduct required visual inspection of key assets and locations within the facility through roving foot and vehicle patrols, both inside and on the outside of the facility, throughout the year and in all weather conditions

Act as brand ambassador by providing clear and concise information to customers, employees, visitors to educate, inform and ensure compliance with rules and regulations of the facility, especially entry and exit procedures

In the event of an emergency, support the emergency plan, including providing clear direction to all occupants in the event of a safety or security related situation (i.e. fire or emergency evacuation)

Appropriately document daily activity and report any significant security and safety incidents

Quickly and effectively assess and de-escalate situations which may present a threat to the safety or security of anyone within the facility is paramount

Electronically provision temporary/permanent access for authorized individuals

Qualification

Access Control systemsCustomer serviceEffective communicationAttention to detailMultitaskingBasic computer data entryDedication to learn

Required

Exhibit sound judgment while providing excellent customer service you will need to make timely decisions that promote the IMDC brand while meeting our customer's needs and staying within security standards

Effective communicator - clearly convey messages & requirements to inform our customers effectively, share messages between team members. Effective communication is knowing what to convey and how to convey that information

Multitasking - we use several different security and ticket queue systems. Work tasks can change throughout the day

Attention to detail - ability to understand and follow a documented process and Iron Mountain's safety code, role is very process driven

Dedication & desire to learn - we would like you to grow your career within Iron Mountain

Perform basic computer data entry

The ability to obtain security clearance via government or other agency background check may be required for customer support