EPIC Client Systems Administrator I jobs in United States
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Gilchrist · 1 month ago

EPIC Client Systems Administrator I

Gilchrist is a healthcare organization seeking an EPIC Client Systems Administrator I. This role is responsible for configuring and managing systems that support the EPIC electronic health record application, assisting with administration and maintenance of client systems servers, and ensuring the system meets organizational needs.

Assisted LivingElder CareElderlyHealth CareHome ServicesNon Profit

Responsibilities

Prioritize tasks, resolve conflicts, maintain issues lists
Probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
Maintain regular communication with EPIC representatives
Work with EPIC representative(s) and the organization’s business community and end-users to ensure the system meets the organization’s business needs
Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with EPIC software
Investigate end-users’ preference while collaborating on build decisions
Analyze business operations as they relate to build decisions
Prioritize and implement requested changes to the system. Assists with the monthly maintenance program
Analyze new functionality in releases to determine how it should be used
Review software, coordinate software updates and changes as well as review and test each new release
Collect information regarding potential system enhancement needs and prepare details of specifications as needed
Analyze data conversion needs
Ensure that data coming across an interface into an EPIC application meets the business need
Document team procedures for implementing system changes and other tasks
Set standards for naming and numbering conventions and security classifications using single EPIC Style Guide for Master File Naming and Numbering Conventions
Adhere to change control processes and procedures for the system
Participate in training and work with end-users. Troubleshoot problems and questions from end-users

Qualification

Epic client system managementHardwareOS managementStorage area managementWindows Server OSEPIC certificationCommunication skills

Required

Associate degree preferred in related field or equivalent experience
3-5 years' progressive experience, in design and deployment of a clinical information system preferred
Experience with Microsoft Windows server/desktop OS platforms
Hardware and operating system management for database servers
Epic client system management
Storage area and network management
Strong communication skills
Use basic system operating
Provision storage resources to the various servers
Monitor SAN status, logs, and performance
Modify layouts appropriately as access patterns and loads warrant
Enable and modify snapshot activity for backup
Schedule firmware and software updates and fixes as appropriate
Carefully monitor backup logs for completeness and efficiency
EPIC certification within 6 months

Preferred

Windows Server OS certification preferred

Company

Gilchrist

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Gilchrist is a firm that provides care and support well in advance of hospice care.

Funding

Current Stage
Late Stage

Leadership Team

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Jessica Gabbard, MSN, MBA-MHA, CHPN
Chief Clinical Officer
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Robin Stocksdale
Bereavement Outreach and Project Coordinator - Tanzania Partnership
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