FedEx Custom Critical ยท 1 month ago
Fleet Support Coordinator I
Richfield, OH
Full-time
Onsite
New Grad, Entry Level
$14.40/hr - $19/hr
0+ years expFedEx Custom Critical is a recognized top employer in Northeast Ohio, and they are seeking a Fleet Support Coordinator I. The role involves managing fleet interactions, monitoring shipments, and providing support to independent contractors and carriers.
Responsibilities
Provides a professional and courteous engagement with independent contractors and outside carriers in order to create a positive fleet experience
Communicates through multiple channels (Email, telephone, systems, etc.)
Responds to basic contractor questions, requests, or issues and provide an appropriate solution. Escalates when needed
Monitors the progress of all shipments and intervenes or alerts customer service of issues as needed
Documents key contractor, driver, and carrier interactions in the freight management system
Performs other duties as assigned
Qualification
Required
High school diploma or GED required
0-1 years customer service experience
Benefits
Health, vision and dental insurance
Retirement
Tuition reimbursement
Company
FedEx Custom Critical
FedEx Custom Critical is a premium North American over-the-road transportation provider for shipments that need extra attention and care.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jack D. Donnell
Chief Commercial Officer (CCO), Head of Operations Sourcing and Capacity
La Toya M. Palmer
General Counsel, Chief Human Resources Officer
Company data provided by crunchbase