FedEx Logistics · 1 day ago
Team Lead - S2
Tonawanda, NY
Full-time
Hybrid
Mid Level
$16.50/hr - $27.76/hr
3+ years expFedEx Logistics is a company that provides freight forwarding and customs brokerage services. They are seeking a Team Lead to oversee team members, assign work activities, and ensure timely completion of tasks while maintaining high standards of customer service and productivity.
Transportation/Trucking/Railroad
Responsibilities
To complete and assign work-specific activities to team members and to provide direction and guidance as well as training in the completion of these activities
Ensures team members complete necessary specific work-related activities and assignments on time
Maintains outstanding internal and external customer service while demonstrating sound communication skills
Provides direction and guidance to team members by answering questions on any specific work-related issue(s) or problem(s)
Resolves routine and complex issues relating to the team's day-to-day activities and provides guidance and training on new activities
Assigns work activities based on team members' skill levels
Performs a quality audit of completed activities for each team member including the recording and tracking of results
Reviews errors and completes or arranges the necessary training for each team member based on results of the audit
Compiles data and completes daily, weekly and monthly reports to ensure quality measurement goals are achieved
Maintains and controls the flow of work to and from other departments
Compiles information and completes a team productivity and quality report
Works with supervisor and/or manager in anticipating and/or identifying any existing problems with an individual team member's productivity/ performance and also with the team as a whole with regard to workflow and productivity output
Makes professional recommendations to management regarding continuous constructive work-related activities that would further enhance or improve workflow production and results
Qualification
Required
High school diploma/GED
At least 3 years business experience of which 2 years in a brokerage industry and/or customs brokerage working environment
1 year in a position of support and/or assistance in a team or individual environment with proven leadership skills in which this position will oversee team members
Strong communication, multitasking, and organizational skills
Ability to maintain strong working relationships with both internal and external customers
Ability to train and motivate team members in order to ensure a high optimum flow of work productivity
Benefits
Health, vision and dental insurance
Retirement
Tuition reimbursement
Company
FedEx Logistics
FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions.
5001-10000 employees
H1B Sponsorship
FedEx Logistics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (5)
2023 (1)
2022 (2)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Amanda Wiley
Human Resources Business Partner
Andrea Mathis, PHR
HR Business Partner
Recent News
2025-09-19
2025-09-19
Company data provided by crunchbase