WellSky · 1 month ago
Client Experience Partner
Overland Park, KS
Full-time
Onsite
Entry Level
1+ years expWellSky is a leading technology company seeking a detail-oriented Client Experience Partner to support its Client Experience Center program. This role involves managing client visits, collaborating with internal teams, and enhancing client engagement through effective program management and event support.
Health CareSoftware
Responsibilities
Support CEC program goals, including creating program summaries, timelines and resource proposals, and operational budget requirements
Prepare presentation materials, branded collateral, and digital content for client engagements
Liaise with internal teams (Sales, Marketing, Solutions, Facilities, IT) to ensure smooth coordination and flawless delivery
Create and maintain accurate documentation, reporting, and auditing to support consistent CEC program operations and outcomes
Gather feedback from clients, teammates, and internal stakeholders to identify ways to enhance the experience
Contribute ideas to improve CEC operations, client engagement, and storytelling
Stay informed about company products, technologies, and key messages to represent the brand confidently
Assist with the planning and execution of client visits, hands-on product demos, and small events, including scheduling, catering, room setup, and technology preparation
Coordinate and support daily activities within the CEC, ensuring readiness for tours, demos, and meetings
Greet and host clients upon arrival, ensuring a professional and welcoming environment
Maintain the cleanliness, organization, and functionality of all client-facing spaces
Manage and maintain CEC supplies and inventory, including promotional materials, gifts, and refreshments
Qualification
Required
Bachelor's degree in Marketing, Sales, Business, or a related field (or equivalent experience)
1–2 years of professional experience, ideally in customer experience, marketing coordination, hospitality, or event support
Proficient in Microsoft Office, Teams, and scheduling tools (e.g., Salesforce, Outlook)
Preferred
Experience in a technology or innovation-focused environment
Familiarity with audiovisual systems, interactive displays, or demo technology
Creative mindset and passion for storytelling or brand experience
Benefits
Excellent medical, dental, and vision benefits
Mental health benefits through TelaDoc
Prescription drug coverage
Generous paid time off, plus 13 paid holidays
Paid parental leave
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
Company
WellSky
WellSky delivers software and services to transform an ever-growing range of care services worldwide.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Leonard Green & Partners
2020-07-20Private Equity
Leadership Team
Joel Dolisy
CTO
Darren Yonkin
Vice President Of Product Management
Recent News
Company data provided by crunchbase