Escrow Assistant (in office) jobs in United States
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First American Financial Group, Inc. · 1 month ago

Escrow Assistant (in office)

First American Financial Corporation is a leading independent escrow resource in California with a people-first culture. They are seeking an Escrow Assistant to support the Escrow team by assisting in the escrow process, communicating with customers, and ensuring exceptional customer experiences.

Customer ServiceFinancial ServicesLending

Responsibilities

Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
Communicate regularly with customers during the escrow process flow
Interpret various agreements as they relate to escrow closings
Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

Qualification

Escrow process knowledgeCustomer supportMS Office proficiencyOrganizational skillsVerbal communicationWritten communicationProblem solvingTeam collaboration

Required

Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal teams and external customers
Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
Thrives in contributing to a team working together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent

Preferred

2+ years escrow-related experience preferred

Benefits

Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan

Company

First American Financial Group, Inc.

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