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City of New York · 1 month ago

Certified IT Administrator (LAN/WAN) Level II

Brooklyn, NY

Full-time

Onsite

Mid, Senior Level

$99K/yr - $139K/yr

5+ years exp

The City of New York is seeking a Certified IT Administrator to join their IT Network and Telecommunications unit. The individual will support 750 users, focusing on the configuration, support, maintenance, and upgrade of Corporate Network components and will work collaboratively with IT and Information Security staff.

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Responsibilities

Support 750 users in two locations

Configuration, support, maintenance, and upgrade of Corporate Network components

Engineer, design, and/or implement strategic and tactical solutions to business problems

Develop automation scripts to carry out routine tasks

Coordinate deployments across NYCERS Systems

Review technical LAN/WAN documentation

Record installation and configuration processes and procedures

Identify, diagnose, and resolve service tickets via phone, email, and in person

Handle escalations from other IT Division staff

Troubleshoot problems and research solutions independently

Interface with vendor partners

Work overtime upon request

Qualification

LAN/WAN administrationCisco technologiesNetwork configurationServiceNowCisco UCM VoIPMicrosoft TeamsCustomer serviceCommunication skills

Required

Professional/vendor certification(s) in local area network administration that is required for the position to be filled

A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management

A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in '1'

A satisfactory equivalent of education and/or experience equivalent to '1' or '2' above

At least one year of satisfactory (not classroom based) full-time information technology experience as described in '1'

Minimum of five (5) years of experience working on an IT Infrastructure team

Experience in the configuration, support, maintenance, and upgrade of Corporate Network components, including VLAN subnetting, VSS and VPC configurations, IPSEC VPN tunnels (both remote and site-to-site), wireless networking, DHCP/DNS, and Firewall administration

Proficient in technologies such as Cisco Nexus 9K, Cisco MDS Fiber Switches, Zoning, Cisco Catalyst Switches, EtherChannel, HSRP, EIGRP and BGP Routing protocols, Cisco Firepower FMC and FTD, Cisco Meraki AP Wireless Network components, Citrix NetScaler Load Balancer, Cisco UCS, Fiber Interconnects, Cisco ISE and CSW, Cisco ThousandEyes cloud monitoring, Azure Portal Networking

Ability to engineer, design, and/or implement strategic and tactical solutions to business problems

Ability to develop automation scripts to carry out routine tasks

Ability to coordinate deployments across NYCERS Systems

Ability to periodically review technical LAN/WAN documentation and clearly record installation and configuration processes and procedures

Ability to work with minimal supervision and in a collaborative environment with other IT and Information Security staff

Ability to identify, diagnose, and resolve service tickets via phone, email, and in person

Ability to handle escalations from other IT Division staff

Ability to troubleshoot problems and research solutions independently

Ability to regularly interface with vendor partners

Willingness to work overtime upon request