Inside Sales Manager jobs in United States
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NCS Group · 2 months ago

Inside Sales Manager

NCS Technologies, Inc. is a provider of product-based IT service solutions to Federal, military, and commercial customers. They are seeking a driven Inside Sales Manager to help grow their presence across military services and DoD agencies, focusing on identifying opportunities, managing customer engagements, and driving pursuit activities across their contract portfolio.

AdviceCommunications InfrastructureConsultingEnterpriseInformation TechnologyRoboticsTelecommunications

Responsibilities

Quickly develop a deep understanding of NCS and the unique aspects of our business by actively engaging with colleagues, OEM and business partners, and customers, enabling a clear grasp of all elements of our value proposition, including:
Knowledge of the ecosystem of the industry
Relationships with key players in the industry
Business, financial, technical, engineering, integration, and logistic service capabilities
Small business corporate status of NCS as a differentiator
Keen understanding of NCS' responsibilities, obligations, and rights under the ADMC-3, ITES-4H, CCS-3, SEWP V, GSA, and CHS-6
Respond to inbound sale leads originating from multiple channels, including various military services and DoD agencies procurement portals, email inquiries, and phone calls
Proactively contact customers base by phone or email to identify, develop, and capture sales leads, and coordinate customer meetings for the Director and the NCS Team
Review assigned RFQs from government procurement portals and make bid/no bid determination based on NCS product catalog offerings and established OEM relationships
Refer RFQs that require complex solutions and formal proposals to management for further reviews and actions
Develop quotes in response to RFQs that are transactional in nature
Update bid/no-bid status within appropriate systems
When preparing NCS responses to RFQs, source compliant and most cost competitive products by working with OEMs, distributors, VARs, and internal NCS teams
Prepare NCS responses to RFQs by utilizing existing price quote templates established for each individual contract and make sure that each response is in full compliant with not only technical specifications but also contractual terms and conditions
Monitor the status of each RFQ response until its final disposition and make contacts with contracting officials and end users to promote NCS' solution as appropriate
Prepare customer submitted orders for processing by the Sales Operations Coordination team and ensure all required information is complete and accurate
Provide supplemental post-sales support alongside the Sales Operations Coordination team, including following up on order status requests, providing tracking information, reporting damages and initiating Repair Orders as needed

Qualification

IT hardware salesGovernment procurementOEM relationshipsNetworking technologiesMS Office SuiteCRM softwarePresentation skillsCommunication skillsNegotiation skillsInterpersonal skills

Required

Minimum three (3) years of experience in selling IT hardware products to the military services and DoD agencies under an ITES, ADMC, CCS, SEWP, or GSA contract
Intimately familiar with the competitive landscape of the government computer integrator/reseller market including key OEMs, distributors, potential complementary partners, supply chain
Familiar with various OEMs whose products are the mainstays of the aforementioned
Must be familiar with working directly with OEMs and distributors, both through personal interactions and by using their catalog portals, to obtain product information and pricing needed to prepare NCS
Must be detail oriented, disciplined, and diligent to prepare and submit timely and accurate price quotes to customers
Familiar with computer and networking technologies, hardware and software including end user computing devices, compute, GPU, and storage servers, operating systems, major software platforms
Must be familiar with government procurement
Must possess a strong work ethic plus 'hands-on' and 'ready to roll up one's sleeves' leadership trait (to fit in with NCS' culture)
Must possess a persistent, patient, and relentless personality to effectively pursue business
Must be entrepreneurial and resourceful, with the ability to quickly distinguish high-value opportunities from non-essential tasks and to focus personal effort and corporate resources where they will have the greatest impact
Must have a flexible and agile personality to manage multiple demands and job duties on an ongoing basis
Strong interpersonal and networking skills to build relationships with individuals across diverse personalities and cultural backgrounds
Must possess excellent presentation, written and verbal communication, and negotiating skills
Must be proficient with MS Office Suite, especially Excel, and familiarity with CRM software such as Salesforce and QuoteWerks
Minimum of Associate's degree in business, marketing, science, or related field
Must consistently present a professional image, through demeanor, attire, and both verbal and written communication, that earns the respect and confidence of colleagues, partners, and customers
Must be available to work on-site, maintain a regular office schedule, and travel as needed to support business requirements

Company

NCS Group

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NCS Group is a leading information and communications technology (ICT) and communications engineering services provider. It is a sub-organization of Singtel.