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Freudenberg Group · 1 month ago

Sales Operations Manager

Londonderry, NH

Full-time

Onsite

Mid, Senior Level

Freudenberg Group is a global organization seeking a Sales Operations Manager to enhance productivity and customer experience. The role involves directing pricing frameworks, leading cross-functional initiatives, and guiding the development of sales analytics to inform strategic planning.

AutomotiveCleanTechHome ServicesLaundry and Dry-cleaningManufacturingRetail

Responsibilities

Direct the development and governance of pricing frameworks to support margin optimization and market competitiveness in line with Global standards

Lead cross-functional pricing initiatives with Finance, Product Management, and Sales to align pricing strategy with business objectives

Establish pricing controls and compliance protocols to ensure consistency and profitability

Lead the design and continuous improvement of sales processes, tools, and systems to enhance productivity and customer experience

Oversee CRM strategy and data integrity, ensuring the platform supports pipeline management, forecasting, and performance tracking

Guide the development of sales dashboards, KPIs, and performance reports to inform strategic planning and execution. Champion a data-driven culture within the sales organization, ensuring analytics are embedded in decision-making processes

Partner with Commercial and Finance leadership to deliver actionable insights on customer behavior, market trends, and sales performance