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CereCore · 3 weeks ago

Epic Beacon Analyst

United States

Contract

Remote

Mid, Senior Level

5+ years exp

CereCore is a company focused on providing healthcare solutions, and they are seeking an Epic Beacon Analyst to support clinical applications within the Epic EHR software. The role involves configuring applications, participating in planning and implementation activities, and ensuring accurate and efficient workflows for patient care.

ConsultingInformation ServicesInformation Technology

Growth Opportunities

Hiring Manager

Adam Albright

Responsibilities

Perform complex build and configuration within Inpatient Applications for interfaced products as well as anything related to Orderable/Performable test or procedure

Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design and tracking risk/issues and requests

Comprehends and practices standards such as shared vs separate build guidelines, change control process, Guiding principles, Affiliate naming and numbering convention, data migration, support incident tracking and optimization request process for affiliates

Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners, and customers in a consistent manner

Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner

Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner

Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner

Under direction of senior team members, performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes

Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies

Provides support to departments/end users during system upgrade and optimization activities

Executes assigned tasks under the supervision of senior team members/management. Tasks are completed within specified time frame

Utilizes system knowledge and available resources to address routine issues

Actively participates in departmental and customer team meetings. Provides input and acts as a team resource by taking notes or other support activities

Maintains up-to-date application knowledge for assigned applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks

Actively participates in testing of downtime processes. Activities may include executing test scripts, working with end users or other tasks to support downtime activities

Participates in discussions related to the development of training content for users. Provides support to formal training classes when necessary in the form of proctoring, materials preparation or other tasks as necessary

Performs other duties as assigned

Qualification

Epic Beacon CertificationOncology system experienceOncology operations knowledgeEpic Willow CertificationClinical knowledge of oncology medicationsIntegration points knowledgeMicrosoft applications proficiencyTeamworkCommunication skills