Ahlstrom · 3 hours ago
Quality Engineer
Windsor Locks, CT
Full-time
Onsite
Senior Level
5+ years expAhlstrom is a global leader in combining fibers into sustainable specialty materials. The Quality Engineer will work pro-actively to reduce process and product property variation, ensure compliance with specifications, and support product commercialization projects while maintaining the Quality Management System.
Paper & Forest Products
Responsibilities
Investigate and resolve customer complaints and help determine credit due
Handle Medical complaints with a value as high as 1 million dollars
Conduct investigations and determine disposition of returned goods. Interacts with Customers to identify the best option for unused, damaged, or defective products
Report significant technical issues involving product concerns with customers using call reports and weekly quality highlights
Develop and issue specifications, both internally and externally, that are compatible with process capabilities and customer fitness-for-use requirements
Provide quality review presentations to senior management of both customers and Ahlstrom
Insure compliance with department and all procedures including state, federal and international regulations and standards such as FDA, ISO 9001, ISO 13485 and FSSC
Participate and lead continuous improvement teams addressing improvement opportunities
Provide guidance and assistance to technical service engineers as needed
Lead efforts to identify and establish the limits of process capabilities
Document / evaluate manufacturing and converting equipment and process parameter trends to improve processes
Establish and implement plans to address improvement needs and achieve process improvement for the processes used to manufacture and convert products
Establish and implement systems that verify process equipment accuracy and integrity
Establish and implement equipment calibration systems in compliance with ISO 9001 standards
Identify and address sources of process variability to optimize processing conditions of equipment
Identify root causes of processing issues and implement corrective actions
Assist Operations in identifying appropriate control moves to address anticipated process and product issues
Lead / support product commercialization projects on assigned equipment and / or for assigned product lines. Projects may include support of complete new product opportunities or improvements on existing products
Assist Operations in establishing process parameter settings and operating guidelines for new and established products / equipment
Practice disciplined development process by applying techniques like PFMEA and DFMEA and utilizing the established ASP system
Provide technical support to product lines, customers, and suppliers as needed
Work with Engineering and Manufacturing on the design of equipment to ensure desired results are achieved
Act as a qualified trainer in area of expertise and provide training as needed
Dotted line responsibility over the activities of the Quality Specialist for medical product needs
Provide guidance and assistance to other technical service engineers as needed
CP expert for WLOCKS and the Atlanta Sales office
Qualification
Required
Work pro-actively to reduce process and product property variation and ensure internal and external specifications are met
Work continuously to improve the quality, functionality and cost effectiveness of existing products
Assist Engineering and Manufacturing with equipment changes and process designs
Handle customer complaint investigations and problem resolution activities
Support, and sometimes lead, product commercialization projects of new product opportunities or modifications to existing products
Maintain the Quality Management System, resolve complaint issues and support continuous improvement
Investigate and resolve customer complaints and help determine credit due
Handle Medical complaints with a value as high as 1 million dollars
Conduct investigations and determine disposition of returned goods
Interact with Customers to identify the best option for unused, damaged, or defective products
Report significant technical issues involving product concerns with customers using call reports and weekly quality highlights
Develop and issue specifications, both internally and externally, that are compatible with process capabilities and customer fitness-for-use requirements
Provide quality review presentations to senior management of both customers and Ahlstrom
Ensure compliance with department and all procedures including state, federal and international regulations and standards such as FDA, ISO 9001, ISO 13485 and FSSC
Participate and lead continuous improvement teams addressing improvement opportunities
Provide guidance and assistance to technical service engineers as needed
Lead efforts to identify and establish the limits of process capabilities
Document / evaluate manufacturing and converting equipment and process parameter trends to improve processes
Establish and implement plans to address improvement needs and achieve process improvement for the processes used to manufacture and convert products
Establish and implement systems that verify process equipment accuracy and integrity
Establish and implement equipment calibration systems in compliance with ISO 9001 standards
Identify and address sources of process variability to optimize processing conditions of equipment
Identify root causes of processing issues and implement corrective actions
Assist Operations in identifying appropriate control moves to address anticipated process and product issues
Provide leadership to the product commercialization process
Lead / support product commercialization projects on assigned equipment and / or for assigned product lines
Assist Operations in establishing process parameter settings and operating guidelines for new and established products / equipment
Practice disciplined development process by applying techniques like PFMEA and DFMEA and utilizing the established ASP system
Provide technical support to product lines, customers, and suppliers as needed
Work with Engineering and Manufacturing on the design of equipment to ensure desired results are achieved
Act as a qualified trainer in area of expertise and provide training as needed
Dotted line responsibility over the activities of the Quality Specialist for medical product needs
Provide guidance and assistance to other technical service engineers as needed
CP expert for WLOCKS and the Atlanta Sales office
Strong oral and written communication skills and interpersonal skills
Ability to work independently with minimal supervision
Ability to resolve internal and external technical problems and make decisions regarding quality engineering, process control and product commercialization issues
Experience with FDA required, ISO standards, HACCP, and auditing techniques desirable
BS required, preferably in ChemE, paper/pulp or textile engineering, or equivalent
MS preferred
At least 5-8 years of previous technical services, process control, quality engineering, or product development or related technical experience
Company
Ahlstrom
Ahlstrom is a global leader in fiber-based materials, supplying innovative and sustainable solutions to its customers.
5001-10000 employees
H1B Sponsorship
Ahlstrom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase