RHA Health Services, LLC · 1 month ago
Direct Support Program Manager / Statesville
Statesville, NC
Full-time
Onsite
Entry, Mid Level
1+ years expRHA Health Services is dedicated to helping individuals with intellectual and developmental disabilities, mental health, and substance use needs. The Direct Support Program Manager will oversee operations, staffing, and budget of assigned facilities while ensuring quality care and compliance with standards.
Health Care
Responsibilities
Develops and maintains a system for assuring integration of basic developmental care and programming services
Supervises and coordinates activities of Direct Support employees and manages operations, staffing and budget of assigned facilities
Interviews and hires Direct Support Professionals
Assists with creating employee schedules ensuring that there is always adequate staffing coverage
Works closely with clinical and professional healthcare staff to maintain communication and provide feedback, standardizing procedures, and expediting the implementation of person-centered plans
Provides shift coverage in times of acute shortages of direct support staff
Provides on call coverage for people supported they support and services as needed
Provides after-hours and on-call coverage as part of the direct care rotation
Works closely with Qualified Professional and other clinical/professional staff to maintain communication and provide feedback, standardize procedures, expedite Person Centered Plan implementation and workflow and to improve efficiency of team
Partners with the Worker’s Compensation team to ensure prompt reporting and investigation of employee injuries, ensures employee receive needed safety training and coaches employees not working safely and properly
Periodically monitors all shifts and basic developmental care to ensure that legislative standards are met
Constantly monitors activities to ensure that health and sanitary standards are met; corrects any deficiencies noted by internal/external authorities
Assists in the Interdisciplinary Team Process, as needed
Participates in the Quality Assurance Assessment system which may include; Mealtime Assessment, Environmental Assessment; Interaction Assessment and Third Shift Assessment
Interviews, hires, coaches and terminates employees as needed
All other duties as assigned
Qualification
Required
A high school diploma or equivalent
One year of experience working with people with developmental disabilities
Excellent verbal and written communication skills
Flexible schedule and availability to provide on-call coverage as needed
Must be at least 18 years of age
Regularly required to lift 20 lbs
Must be able to lift a minimum of 50 lbs
Must be able to pull a minimum of 20 lbs
Must be able to squat, kneel, crawl, crouch, climb, and stoop
Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls
Required to regularly stand and walk
Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting
Vision requirements include close vision, distance vision, and peripheral vision
Must be able to talk and hear
Preferred
CPR, first aid, NCI and/or MedTech certification, a plus
Benefits
Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
Company
RHA Health Services, LLC
At RHA Health Services, the people we serve and support are at the very center of everything we do.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-08-05Acquired
Leadership Team
Jeanne Duncan
Chief Executive Officer
Sandy Feutz
Chief Operating Officer
Recent News
2025-03-01
Company data provided by crunchbase