ExponentHR · 1 month ago
Microsoft Dynamics Administrator/Engineer
Addison, TX
Full-time
Hybrid
Mid LevelExponentHR is focused on optimizing its Microsoft Dynamics 365 platform as part of its Information Technology department. The Microsoft Dynamics Administrator/Engineer will be responsible for supporting and enhancing various modules of Dynamics 365, ensuring system performance, data integrity, and user support while also having opportunities for career growth and mentoring.
AppsComputerEmployee BenefitsHuman ResourcesInformation TechnologySoftware
Responsibilities
Design, configure, customize, and manage Dynamics 365 modules (Customer Service, Project Operations, Sales, Marketing, and customer facing self-service portals) to align with business processes and requirements, and ensuring optimal performance, security, and availability
Identify opportunities for system automation to drive efficiency and effectiveness. Examples: Proficiency with Power Automate and workflows in Dynamics
Monitor system-wide performance, and guarantee data integrity
Implement updates, patches, and new functionalities to all modules while thoroughly test system modifications and updates across all modules before implementation
Oversee data integrity, perform data migrations, and ensure compliance with data governance policies. This includes both data native to Dynamics and data imported from other systems
Build analytic reports and dashboards for all modules
Collaborate with other business units to capture module-specific requirements and process improvements
Stay abreast of Microsoft Dynamics updates, best practices, and industry trends to optimize platform utilization
Generate and maintain documentation and guides for each module to ensure a seamless user experience
Offer technical support to end-users, troubleshooting and resolving issues promptly across all modules
Engage in relevant training sessions and workshops to continually enhance your skills with Microsoft Dynamics and its specific modules. Regularly seek feedback from end-users of each module to understand areas of improvement for system functionality and use experience
Demonstrated expertise in designing, developing, and optimizing customer service portals using PowerApps Portals in conjunction with our development team. Areas include configuring web pages, forms, and workflows, integrating with other Microsoft Power Platform tools and external systems, and ensuring data consistency, real-time updates, and ongoing support for end-users
Develop and manage integrations between Dynamics 365 and other systems using APIs, connectors, and middleware. Examples: Integration with Azure DevOps and data integration with our SaaS application
Manage the ALM components of source controlling, via Git, Dynamics solutions via Azure DevOps and deployments with managed pipelines
Possess a fundamental understanding of JavaScript to address scenarios where alternative methods are not feasible
Qualification
Required
Bachelor's degree or certifications in Dynamics 365
Existing experiencing with Dynamics 365 administration and implementation
Strong understanding of Dynamics 365 architecture, modules, and functionalities
Proficiency in customization, configuration, and integration of Dynamics 365
Experience with project management methodologies and tools
Preferred
Demonstrated expertise in designing, developing, and optimizing customer service portals using PowerApps Portals in conjunction with our development team
Develop and manage integrations between Dynamics 365 and other systems using APIs, connectors, and middleware
Manage the ALM components of source controlling, via Git, Dynamics solutions via Azure DevOps and deployments with managed pipelines
Possess a fundamental understanding of JavaScript to address scenarios where alternative methods are not feasible
Company
ExponentHR
At ExponentHR, we’re reliable, diligent, genuine, and responsive. We’re not here just to provide an HR platform.
Founded in 1998
51-200 employees
H1B Sponsorship
ExponentHR has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (13)
2023 (8)
2022 (12)
2021 (7)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Andrew Sutton, CPA
Chief Financial Officer
Greg King
Chief Experience Officer (CXO)
Company data provided by crunchbase