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TriMark USA · 6 days ago

Collections Administrator

Lewisville, TX

Full-time

Hybrid

Entry Level

1+ years exp

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. The Collections Administrator plays a crucial role within the Collections team, focusing on the efficient collections of past-due receivables and general administration of customer accounts.

Responsibilities

Contact customers regarding overdue invoices and reconcile customer accounts as needed

Process Sales Information Sheets (SIF’s), credit applications, and credit reference checks for management approval

Review credit holds and approve shipments of orders

Answer incoming calls and set up/maintain department and customer files

Generate various month-end reports

Process general ledger adjustments

Identify and handle prepaid order conversions as needed

Process customer refund checks

Generate manual invoices/proformas as requested

Research and resolve customer disputes

Keep accurate notes within Customer Relationship Management (CRM) system to document all credit collection activity on accounts

Qualification

Collections ManagementCustomer Relationship Management (CRM)AS400Microsoft Office SuiteERP SystemsBasic business math skillsAttention to detailCommunication skills