Paragon Acura · 1 month ago
Customer Service Agent BDC
Woodside, NY
Full-time
Onsite
New Grad, Entry Level
$16/hr - $20/hrParagon Acura is seeking a Customer Service Phone Representative who believes that customer service is a craft built on communication and product knowledge. The role involves assisting clients with inquiries and scheduling appointments while maintaining a positive and professional demeanor.
AutomotiveAutonomous VehiclesSales
Responsibilities
Handling heavy Inbound and moderate outbound phone calls, with a commitment to increase customer service satisfaction with each and every client
Navigating our digital platforms to organize the flow of business through our doors
Effectively communicating and transferring information to coworkers and across departments
Qualification
Required
Previous experience with phones or telemarketing experience in either automotive, business development, or customer service, is a plus but not required
Ability to demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with every client throughout the day
First-class verbal, written and communication skills including the ability to initiate dialogue with management and communicate effectively and efficiently
Organized, self-motivated, with the ability to work effectively as part of a team and on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required
Competency with general computer skill and data entry skills require, preferable knowledge of working with Google Sheets, or Microsoft Excel
Benefits
Medical
Dental
401 (k)
Vision
And more
Company
Paragon Acura
Paragon Acura is a pre-owned car dealership and service centre.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase