Palo Alto Networks · 1 day ago
Renewals Sales Support Manager
Santa Clara, CA
Full-time
Onsite
Mid, Senior Level
$98K/yr - $158K/yr
3+ years expPalo Alto Networks is dedicated to being the cybersecurity partner of choice, focused on protecting the digital way of life. The Renewals Sales Support Manager will lead a team overseeing the creation of renewal quotes, collaborate with sales teams and distributors, and drive initiatives for customer retention and timely renewals.
Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity
Responsibilities
Work with channel partners, distributors, and sales teams to provide quotes for maintenance and subscriptions renewals prior to contract expiration dates
Validate and confirm the accuracy of all supporting data for the quote and resolve any discrepancies
Identify root causes of quoting issues, communicate findings to the broader renewals organization, and work with the cross functional teams to resolve
Develop KPIs to measure the success of the business, including reporting to understand quote volumes, effectiveness of distribution quoting, etc
Maintain thorough and accurate installed customer base and service contract information in SAP and other applications
Clearly understand all product offering, subscription, and renewal licensing models
Maintain detailed notes, quotes, and relevant information on each renewal account within Salesforce.com
Handle and manage internal credits and assets requests
Proactively provide channel partners with upcoming renewal reports
Serve as an escalation point to the team and distributors on issues, including those that involve delays on providing timely quotes and system issues
Closely collaborate with our distributors, channel partners, IT and other stakeholders to proactively communicate and drive renewal quoting changes, pricing, and enablement
Provide territory coverage support as needed for vacancies, leave of absences, etc
Drive and execute follow up communications with our distributors and sales teams on long tail renewals to increase on time renewal rates
Qualification
Required
Related experience in renewals management, quoting, or related sales roles
Change advocate who works well in a fast-paced, deadline driven environment
High attention to detail and proven organization and administration skills
Experience using SalesForce.com
Excellent verbal and written communication skills
3-5 years of experience leading, coaching and developing people
Benefits
Restricted stock units
Bonus
Company
Palo Alto Networks
Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.
10001+ employees
H1B Sponsorship
Palo Alto Networks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (579)
2024 (482)
2023 (341)
2022 (452)
2021 (493)
2020 (235)
Funding
Current Stage
Public CompanyTotal Funding
$65MKey Investors
Icon VenturesLehman HoldingsGlobespan Capital Partners
2012-07-20IPO
2008-11-03Series C· $10M
2008-08-18Series C· $27M
Leadership Team
Helmut Reisinger
CEO EMEA
Nikesh Arora
Chairman CEO
Recent News
2026-01-09
2026-01-08
Company data provided by crunchbase