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L3Harris Technologies · 3 days ago

(DoD SkillBridge), Field Service Technician

Hurlburt Field, FL

Full-time

Onsite

Mid Level

4+ years exp

L3Harris Technologies is a leader in the defense industry, focused on delivering end-to-end technology solutions. The Field Service Technician role involves providing quality service and repair of complex MX-20/25 airborne surveillance turrets, requiring strong technical support and customer interaction skills.

CommercialInformation TechnologyNational Security

No H1B

U.S. Citizen Only

Responsibilities

Repair, Test and Maintain Wescam MX-20/25 sensor systems in accordance with pre-established processes, while adhering to customer deadlines

Become proficient in troubleshooting, repair, and servicing of Wescam MX-20/25 systems within 90 days

Knowledge and application of troubleshooting electronics and mechanical systems, customer service skills and being a part of a motivated and diverse team

Be part of a motivated extended team that supports various U.S. Homeland Security, Law Enforcement, and DOD Military customers by repairing mission critical Wescam sensor systems

May be a resource to other employees in areas of expertise. Assignments are moderately difficult requiring some judgment

Being creative, open-minded and a good listener

Work may be structured within identified boundaries and procedures. Follows established processes to complete tasks. Identifies problems and issues in straightforward situations

Complete all necessary service and repair documentation as well as technical trip reports

Provide Wescam Training to customers on MX-20/25 operations and operator-level maintenance procedures

Qualification

Electro-mechanical technicianTroubleshooting electronicsRepairing MX-20/25 systemsCustomer service skillsMS Office applicationsCommunication skillsTeam playerProblem-solving skillsAttention to detail

Required

Requires a High School Diploma or equivalent and a minimum of 4 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 3 years of prior related experience

2+ years' experience as an electro-mechanical technician on products that are similar in complexity, a successful track record of career growth over time and prior experience servicing systems in the field and in the factory

2 years' experience with electronic and mechanical test equipment is required

2 years' experience troubleshooting and repairing problems related to product aircraft integration, electronics and mechanical systems, down to the line replaceable unit level and work with Quality & Manufacturing Engineering to take corrective actions

Normal work shift is 9/80 schedule (40 hours/week). Must be available to provide occasional off hour or weekend tasks in support of the customer requirements, as needed

Must be a U.S. Citizen

Preferred

Active DoD Secret clearance or higher is preferred

Special Operations, AFSOC, DOD, Airborne Law Enforcement or other similar experience is desired

4 years' experience with MS Office applications including Word and Excel is required as well as with specialized software test programs

4 years' experience communicating clearly (written and verbal) with technical and non-technical customers (internal/external)

Direct experience with systems integration, software, optical, and electro-mechanical systems is preferred. Previous work experience with aircraft, tower, or aerostat-based MX-20/25 sensor systems is highly desired

Familiarity with government contracting is preferred but not required

Previous experience communicating with contacts, within and outside the department, on matters that involve obtaining or providing information requiring explanation or interpretation to reach an understanding/agreement

Previous success working under limited supervision or autonomously

Previous experience successfully prioritizing and managing multiple projects at one time. This would include proven, acute attention to detail & excellent organizational skills