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GBMC HealthCare · 1 day ago

EPIC Client Systems Administrator I

Baltimore, MD

Full-time

Onsite

Mid Level

$73K/yr - $124K/yr

3+ years exp

GBMC HealthCare is a healthcare organization seeking an EPIC Client Systems Administrator I. The role involves configuring and managing systems for the EPIC electronic health record application, executing build and workflow integration tasks, and assisting with server administration and maintenance.

Health Care

Responsibilities

Prioritize tasks, resolve conflicts, maintain issues lists

Probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built

Maintain regular communication with EPIC representatives

Work with EPIC representative(s) and the organization’s business community and end-users to ensure the system meets the organization’s business needs

Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with EPIC software

Investigate end-users’ preference while collaborating on build decisions

Analyze business operations as they relate to build decisions

Prioritize and implement requested changes to the system. Assists with the monthly maintenance program

Analyze new functionality in releases to determine how it should be used

Review software, coordinate software updates and changes as well as review and test each new release

Collect information regarding potential system enhancement needs and prepare details of specifications as needed

Analyze data conversion needs

Ensure that data coming across an interface into an EPIC application meets the business need

Document team procedures for implementing system changes and other tasks

Set standards for naming and numbering conventions and security classifications using single EPIC Style Guide for Master File Naming and Numbering Conventions

Adhere to change control processes and procedures for the system

Participate in training and work with end-users. Troubleshoot problems and questions from end-users

Qualification

Epic client system managementHardwareOperating system managementMicrosoft Windows serverStorage area managementNetwork managementBasic system operatingMonitor SAN statusSchedule updatesFixesBackup log monitoringEPIC certificationWindows Server OS certificationCommunication skills

Required

Under limited supervision, the ECSA I is responsible for configuring and managing systems that provide the supporting infrastructure of the EPIC electronic health record application

The ECSA I is primarily responsible for executing build and workflow integration client systems tasks, in support of the EPIC applications group

The ECSA I also assist the ECSA II with the administration and maintenance of the client systems server environment

May also be asked to assist with the build of various client systems servers

Hardware and operating system management for database servers

Epic client system management

Storage area and network management

Strong communication skills

Use basic system operating

Provision storage resources to the various servers

Monitor SAN status, logs, and performance

Modify layouts appropriately as access patterns and loads warrant

Enable and modify snapshot activity for backup

Schedule firmware and software updates and fixes as appropriate

Carefully monitor backup logs for completeness and efficiency

Prioritize tasks, resolve conflicts, maintain issues lists

Probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built

Maintain regular communication with EPIC representatives

Work with EPIC representative(s) and the organization's business community and end-users to ensure the system meets the organization's business needs

Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with EPIC software

Investigate end-users' preference while collaborating on build decisions

Analyze business operations as they relate to build decisions

Prioritize and implement requested changes to the system

Assists with the monthly maintenance program

Analyze new functionality in releases to determine how it should be used

Review software, coordinate software updates and changes as well as review and test each new release

Collect information regarding potential system enhancement needs and prepare details of specifications as needed

Analyze data conversion needs

Ensure that data coming across an interface into an EPIC application meets the business need

Document team procedures for implementing system changes and other tasks

Set standards for naming and numbering conventions and security classifications using single EPIC Style Guide for Master File Naming and Numbering Conventions

Adhere to change control processes and procedures for the system

Participate in training and work with end-users

Troubleshoot problems and questions from end-users

All Roles Must Demonstrate GBMC Values Respect

All Roles Must Demonstrate GBMC Values Excellence

All Roles Must Demonstrate GBMC Values Accountability

All Roles Must Demonstrate GBMC Values Teamwork

All Roles Must Demonstrate GBMC Values Ethical Behavior

All Roles Must Demonstrate GBMC Values Results