UniFirst Corporation · 2 months ago
Key Account Manager
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
$65K/yr - $65K/yr
3+ years expUniFirst is an international leader in garment and uniform services, employing over 14,000 team partners. The Key Account Manager is responsible for retaining and growing the company's largest key accounts, ensuring customer satisfaction, and developing new revenue opportunities.
B2BFacilities Support ServicesFirst AidLaundry and Dry-cleaningRentalRetailTextilesTraining
Responsibilities
Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site
Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance)
Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities
Update records with all pertinent information on a daily basis
Maintain customer contract/PO status and renew contracts/PO’s before they expire
Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation
Generate leads to turn over to Service and Sales teams (when necessary)
Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits
Prepares reports of business transactions and keeps expense accounts
Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation
Attends weekly meetings
Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement
Assist the service team in stylizing uniform programs and renewing customers upon expiration
Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs
Qualification
Required
College degree preferred
3 to 5+ years of successful sales and/or service experience
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards
Must be able to travel approximately 70% - 80% for customer interfacing
Excellent people, communication and interpersonal skills for relationship building
Strong contract and negotiation skills
Good judgment/decision making
Problem solving (solutions and execution)
Order writing, proposals and pricing
Benefits
401(k)
401(k) matching
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Company
UniFirst Corporation
Headquartered in Wilmington, Mass., UniFirst Corporation (NYSE: UNF) is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1983-02-05IPO
Leadership Team
Kelly Rooney
COO
Michael Croatti
EVP
Recent News
2026-01-16
2026-01-08
Company data provided by crunchbase