Avant · 2 weeks ago
Sr Associate, Collections Strategy & Analytics
Greater Chicago Area
Full-time
Hybrid
Senior Level
$100K/yr - $125K/yr
5+ years expAvant is a fintech company focused on improving customer outcomes and performance in credit management. They are seeking a strategic leader to develop and optimize collections strategies while mentoring analysts and collaborating with cross-functional teams.
Consumer LendingFinanceFinancial ServicesFinTechLending
Responsibilities
Lead the development, testing, and optimization of collections strategies across digital engagement, payment plan structures, payment arrangements, and operational workflows
Drive performance management and strategic planning, including setting KPIs, building dashboards, and tracking progress toward portfolio-level goals
Partner with data science and product teams to design experiments, test segmentation and contact models, and deploy new automation and decisioning tools
Act as a key liaison between credit risk, operations, vendor management, and compliance to ensure alignment and operational readiness
Mentor and guide analysts in best practices for data analysis, business case development, and cross-functional storytelling
Perform deep-dive portfolio analytics to identify emerging risks, behavioral trends, and performance drivers across cohorts and products
Present insights and recommendations to senior leadership, influencing strategic decisions through data-backed analysis
Lead enablement projects to enhance scalability, efficiency, and digital engagement effectiveness
Contribute to the long-term roadmap for collections innovation and customer experience improvement
Qualification
Required
5+ years of experience in collections strategy, credit risk, or financial analytics—preferably in a fintech, financial services, or lending environment
Bachelor's degree in Finance, Business, Economics, Engineering, Computer Science, or related field (Master's degree or MBA preferred)
Advanced proficiency in SQL and Excel; strong experience with Python, R, or similar analytical tools preferred
Demonstrated ability to translate complex data into actionable strategies that drive business outcomes
Proven track record of project ownership—from ideation and modeling through cross-functional execution
Strong communication and presentation skills, with experience influencing senior stakeholders
Ability to manage multiple initiatives in a dynamic environment while maintaining attention to detail and strategic focus
A commitment to ethical decision-making, customer empathy, and operational excellence
Preferred
Master's degree or MBA
Strong experience with Python, R, or similar analytical tools
Experience with digital engagement or collections systems (e.g. LiveVox, Braze, Twilio)
Knowledge of consumer credit products and post-charge-off servicing strategies
Exposure to machine learning, decision science, or automation in collections and recovery
Experience working with third-party vendors and managing performance optimization initiatives
Benefits
Choice of great Medical, Dental, and Vision Insurance Plan options
401(k) match
Flexible Time Off
Flexible Work Environment - (i.e. Mon/Tues/Thurs in-person)
Generous Paid Parental Leave, Adoption Assistance and Post-parental leave ramp-up program
Lunch Allowance (Fooda) and In-office Snacks
Summer Fridays
Fun In-Office and Virtual Social Events
And who doesn’t love the swag
Company
Avant
Avant is an online lending platform that offers alternatives to its clients with safe financial products.
201-500 employees
H1B Sponsorship
Avant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (23)
2023 (38)
2022 (46)
2021 (28)
2020 (21)
Funding
Current Stage
Late StageTotal Funding
$2.08BKey Investors
Ares ManagementWebBankPamlico Capital
2022-12-07Private Equity
2022-12-07Debt Financing· $250M
2022-07-14Debt Financing· $250M
Leadership Team
Matt Bochenek
CEO
Charles Whittaker
Chief Product Officer
Recent News
2026-01-20
2025-12-17
2025-12-05
Company data provided by crunchbase